Project Manager

Department of Customer Service

Reference number

req53032

Occupation

Governance

Work type

Full-Time

Location

Sydney Region

Salary Information

$154,231 - $178,369 per annum plus super

Closing date

24 July 2026 at 10:00am

Project Manager – Office of the Registrar General

Clerk Grade: 11/12, Salary $154,231 - $178,369 per annum plus super

Employment Type: Temporary under 12 months until July 2027

Location: Sydney (This role requires an in-office presence at Haymarket up to 3 days per week)

About the role

We are seeking an experienced Project Manager to support the delivery of ORG projects, including a major Digital Survey Plans reform project. While operational delivery of the reform is being undertaken by a regulated entity, ORG’s role is to provide oversight, governance and assurance to ensure project outcomes are delivered effectively and align with the needs and expectations of customers and stakeholders.

The successful candidate will bring strong project management expertise, with the ability to manage scope, cost, timelines, quality, risks and dependencies in a complex regulatory environment.

If you are a motivated project professional who thrives in a complex regulatory environment and is ready to contribute to meaningful reform, we encourage you to apply.

About us

The Office of the Registrar General (ORG) oversees the integrity, security, availability and performance of the NSW land title system. ORG maintains the policy and legislative framework that supports well-defined property rights across NSW. Operating at the intersection of law, technology and regulation, ORG regulates title operations, supports the continued digitisation of the land title system, and safeguards the accuracy and integrity of the State cadastre, while placing customers at the centre of decision-making. ORG plays a critical role in supporting confidence, innovation and trust in the NSW property system.

To be successful in this role, you will demonstrate:

Lead the planning, delivery and governance of complex projects, ensuring scope, timelines, costs, quality and benefits are effectively managed.

Develop, implement and maintain project management plans, schedules and reporting frameworks to support successful project delivery.

Prepare clear and timely project updates, briefings and reports for executives and other key decision-makers.

Work closely with business Subject Matter Experts (SMEs) to gather input, resolve issues and support informed project decisions.

Engage and communicate regularly with internal and external stakeholders to maintain alignment and support the achievement of project outcomes.

Balance competing priorities, dependencies and operational demands to ensure project objectives are delivered effectively.

Identify, manage and escalate risks, issues and dependencies in a timely and appropriate manner.

Provide direction and oversight to support project performance across internal initiatives and externally delivered projects.

Contribute to discussions and decisions that promote innovation, continuous improvement and best practice within ORG.

Lead problem-solving activities to address project challenges and support effective decision-making.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you!

What we need from you:

To start your journey towards becoming our Project Manager please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 11/12, with the base salary for this role starting at $154231 base plus superannuation

For enquiries relating to recruitment please contact Sandy Anderson via sandy.anderson@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Thursday 23rd July 2026 @10am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process