Veteran Care Manager

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their own terms, in their own homes. And that starts with care-minded people like you who lead with passion and resilience. We are proud of the best in class, home care services we provide and are seeking a Veteran Care Manager to partner with our continuum of health care providers to ensure that our community’s care needs are met.

Are you a Veteran and/or active within the Veteran community? Your mission continues with a career in homecare. Change lives for a living while continuing your meaningful work by helping other veterans. Continue your camaraderie within the Veteran community through community events, sponsorships, and relationship development with Veteran organizations and communities. Help maintain top notch quality homecare for your Veteran colleagues through ongoing communication and relationship development with the VA medical community and VA Social Workers. You will be involved in coordinating services for veterans, often working within the VA system or with private agencies, focusing on roles like case management, or direct caregiving (aides/companions). You will educate Veteran’s on homecare benefits and on the enrollment process. You will assist with evaluating Veteran’s care needs and with training caregivers based upon those needs.

Conducts initial in-home assessments and periodic reassessments

Maintains accurate and up-to-date client records in the program database.

Follows up on referrals and ensures service implementation for clients.

Develop and execute sales plan to meet business development goals

Establish and maintain relationships with referral sources, including VA organizations (VFW, American Legion, etc.) , VA Social workers, hospital case managers, assisted living facilities, skilled nursing/rehab facilities, home health agencies, hospices, physicians' offices, fiduciaries, etc.

Schedule and conduct Home assessments as per company policy

Complete daily face-to-face sales call with referral sources for purposes of generating business leads

Plan and organize community marketing events to enhance our visibility in the community and generate new relationships and business opportunities

Innovate and create initiatives to enhance the company's reputation

Work with the owner to develop the annual budget and operational plan

Monitor key performance indicators to achieve the revenue goals and increase gross and net profit metrics

Observe all state and federal guidelines and licensing requirements for compliance

Other general duties as assigned by management or ownership

Do you:

Have a passion for servicing Veterans?

Have a successful track record in outside sales and business development?

Enjoy meeting new people?

Quickly establish positive working relationships?

Succeed at converting prospects into loyal clients?

We have an opening for a someone who can answer yes to these questions. Sales experience in the health care or home care industry is preferred, but not required. This role is responsible for developing strong relationships with referral sources that will generate client referrals for home care services. This is an outside sales position that requires daily face-to-face sales calls with referral sources. The Marketer must develop and execute sales plans that generate high-value clients. The ideal candidate for this position has a drive to help Veterans and build relationships within the community.

Sales Professional Primary Responsibilities:

Develop and execute sales plan to meet business development goals

Establish and maintain relationships with referral sources, including hospital case managers, assisted living facilities, skilled nursing/rehab facilities, home health agencies, hospices, physicians’ offices, fiduciaries, etc.

Complete daily face-to-face sales calls with referral sources for purposes of generating business leads

Plan and organize community marketing events to enhance our visibility in the community and generate new relationships and business opportunities

Compensation and Benefits

Compensation includes base salary depending upon experience and results.

Phone and Internet reimbursement

Use of company car (as applicable)

PTO and Paid Holidays

Flexible schedule (as applicable)

Required Skills and Experience

Experience in a sales role in-home care, healthcare, or related senior services businesses preferred, but NOT required

Knowledgeable and experienced in the healthcare and senior care industries, with contacts and relationships that can be leveraged for business development preferred, but NOT required

Experienced at cold calling preferred

Highest degree of professional ethics and integrity

High degree of personal responsibility and accountability

Strong interpersonal, presentation, and communication skills

Strong computer skills and knowledge of CRM processes.

Associate's degree in business and/or healthcare-related field is preferred

Personal Attributes

A passion for senior care and client service

Ability to establish rapport and build trust both with company staff as well as with referral sources and prospective clients

Accountability for meeting sales goals

A desire to take a leadership role in growing the business

Self-motivated with ability to thrive with minimal direct supervision

Veteran's are encouraged to apply.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!