Catering Sales Manager | Full-Time | Palm Beach County Convention Center

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary:

The Catering Sales Manager drives food & beverage sales revenue at the Palm Beach County Convention Center. Primary focus will be on exhibitor catering, retail activations, Subcontractor and SBE partnership activations, small group business, short-term and single-day events from initial inquiry through contract execution and event delivery.

This role pays an annual salary range of $55,000-$60,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until October 16, 2026.

About the Venue:

The Palm Beach County Convention Center is a multi-purpose facility in West Palm Beach, Florida, managed by the Oak View Group. The Center features a 100,000 square-foot exhibit hall, a 22,000 square-foot ballroom, and 21,000 square feet of flexible meeting space, as well as connecting to the 400-room Hilton West Palm Beach.

Responsibilities:

Exhibitor Sales & Retail Activations

Lead exhibitor catering lifecycle from order coordination through execution. Maximize retail revenue through creative sales programming

Sales & Revenue

Pursue and develop small group, short-term, single-day, and pop-up catering business

Prepare written proposals, evaluate business value of prospective events and clients, and initiate contractual arrangements

Oversee the full sales process from inquiry through booking, ensuring client needs are met with professionalism and creativity

Achieve established sales goals and objectives

Contracts & Documentation

Negotiate, author, and submit finalized contracts and BEOs to clients and internal staff

Prepare sales folders, sales kits, and client correspondence

Ensure all required documentation is received from clients in a timely manner

Verify payments are received according to contracted schedules and follow up on outstanding balances

Enter and maintain complete and accurate information in the booking system

Event Operations & Communication

Communicate daily with F&B, culinary, catering, and operations staff regarding client needs and expectations

Assist with post-event follow-up to ensure all guest experience issues have been addressed

Relationship Management & Prospecting

Build and maintain relationships with key decision-makers and influencers through professional, courteous, and ethical interaction

Independently source and pursue outside networking opportunities through industry resources, community events, and prospect-facing special events

Maintain client database and conduct consistent follow-up via in-person, phone, email, and other channels

Respond to all leads within OVG standards response time requirements

Qualifications:

Associate’s degree or equivalent experience preferred.

3-5 years of experience in hospitality, catering, event coordination, or sales support preferred.

Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development.

Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating Word documents, Excel spreadsheets, and email); working knowledge of POS systems.

Ability to work a varied schedule, which may include weekends and evenings, as required to ensure an outcome.

Ability to adhere to a high standard of business etiquette and professional verbal and written communication.

Ability to consistently represent the company in a professional, positive, and knowledgeable manner.

Strong organizational skills and attention to detail.

Excellent verbal and written communication skills.

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.