Front of House Staff (Part-time)

Job Title: Front of House Staff (Beginner)

Weekday Rate: $13/hour

Weekend Rate: $15/hour

Department: Front-of-House - F&B Department

Work Schedule: Minimum 3 days/week, 20 hours/week minimum, up to 35 hours/week

Overall Job Objectives:

We are looking for highly motivated and passionate individuals to provide warm, friendly, and exceptional food & beverage service within INITIA Group’s F&B brands. He/She will assist the Outlet In-Charge in driving outlet sales while delivering excellent service to ensure customer satisfaction.

Core Responsibilities:

Host and greet guests in a warm and friendly manner.

Be well-versed with the outlet’s products and services and actively promote or upsell items when appropriate.

Provide a high standard of service through attentive and engaging guest interaction.

Adhere to all operational procedures and suggest improvements for service efficiency.

Maintain proper grooming and represent the brand professionally.

Understand and operate POS/ordering systems to ensure smooth service.

Address guest concerns promptly and escalate issues to the immediate superior for quick resolution.

Assist the Outlet In-Charge in promoting specific menu items or services.

Job Specifications:

No prior experience required - fresh entrants are welcome to apply!

With Good communication skills

Able to work independently and demonstrate positive energy.

Friendly, outgoing, and dedicated to delivering outstanding customer service.

Flexibility to work shifts, including weekends and public holidays, based on business needs.

Benefits of the role:

Monthly variable sales incentive

Annual completion bonus of 1 month salary (For Full-time if applicable)

Medical coverage (For Full-time if applicable)

Group discount (Dining & Salon)

Training & Career Growth

Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

Pay: $13.00 - $15.00 per hour

Benefits:

Employee discount

Flexible schedule

Food provided

Professional development

Promotion to permanent employee

Education:

GCE 'O' Level or GCE 'N' Level (Required)

Experience:

Food service: 1 year (Required)

Work Location: In person