Lead Griller

Job Title: BBQ Grilling Server (Part-time)

Job Level: Leader

Department: F&B Operations

Weekday Rate: $18/hour + $2 performance incentive

Weekend Rate: $21/hour + $4 performance incentive

Schedule: Minimum 3 days/week, 27 hours/week minimum, up to 35 hours/week

Note: Incentives based on performance and shift regularity; below satisfactory performance results in base pay only

Overall Job Objectives:

The Tableside BBQ Grilling Server Lead is mainly responsible for preparing and grilling foods to meet specific customer preferences, and required to handle minimal tasks in other areas of the kitchen in addition to their grill stations.

PERFORMANCE EVALUATION: Incentive eligibility reviewed regularly based on shift regularity, customer feedback, revenue generation, and incident-free VIP service. Consistent excellence required to maintain incentive compensation.

Key responsibilities:

1. INITIAL PLACEMENT

All new hires start at Assistant Griller level regardless of experience

Demonstrate mastery of Drim's standards and menu before elevation to Lead role

Learn proprietary techniques and storytelling approach

2. ELOQUENT MENU PRESENTATION

Explain menu items with sophistication and cultural authenticity

Tell compelling stories about meat sourcing, aging, and preparation

Articulate flavor profiles, cooking techniques, and pairing recommendations

Represent Drim's brand with polished communication and expertise

3. VIP CUSTOMER RECOGNITION & SERVICE

Proactively identify VIP guests and high-value customers

Provide exceptional, personalized service without prompting

Anticipate needs and exceed expectations consistently

Handle VIP situations without incident or management intervention

Build relationships that drive customer loyalty and repeat business

4. PERFORMANCE EXCELLENCE

Maintain consistent attendance and schedule reliability

Execute flawless tableside grilling presentations

Drive revenue through strategic upselling and customer engagement

Serve as role model for junior staff

5. LEADERSHIP & STANDARDS

Uphold the highest service and culinary standards

Mentor Assistant Grillers and servers

Contribute to continuous improvement of service protocols

Represent Drim's values in every customer interaction

Qualifications of the role:

Minimum of 1 year tableside grilling experience at a reputable restaurant, or at refined Korean restaurant

Ability to speak simple to average English and other local languages, to provide good customer service for customers.

Strong sense of responsibility and a hardworking individual.

Willingness to work as a team player when preparing dishes and coordinating meal service

Understanding of portions when cutting and slicing meat, poultry etc.

Benefits of the role:

Career advancement and promotion to permanent employee

Annual completion bonus of 1 month salary (For Full-time if applicable)

Medical coverage (For Full-time if applicable)

Group discount (Dining & Salon)

Opportunity to cross-rain at Overseas Outlets

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

Pay: From $20.00 per hour

Benefits:

Employee assistance programme

Employee discount

Flexible schedule

Food provided

Professional development

Promotion to permanent employee

Experience:

Grilling: 1 year (Required)

Customer service: 1 year (Required)

License/Certification:

WSQ Food Safety Level 2 (Required)

Work Location: In person