Retail Manager

Date: 3 Jul 2026

Location: Singapore, Singapore

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Company: Singtel Group

Be a Part of Something BIG!

We are looking for passionate and driven Retail Manager to assist in the planning of operational processes for upcoming promotion or launches to achieve FY sales targets and obtain feedback on competitor's promotion or launch response.

Make an impact by

Retail Operations

Ensure compliance to Retail Shop Standard Operating Procedures (SOPs)

Ensure smooth day-to-day operations

Maintain the store housekeeping standards to enhance the appearance and cleanliness standard

Customer Experience

Work with Business Manager to ensure customer service standards are maintained

Guide staff on case studies/ issues that impact customer service and to solicit feedback and ideas for improvement.

Assist Store Manager achieve highest possible Monthly Shop CE Score

Inventory Management

Retail Manager to maintain sufficient stock levels in the shop at all times.

Ensure effective stock management (minimize stock obsolescence, zero stock discrepancies etc.)

Audit

Retail Manager to execute improvement actions based on Quarterly Audit / Internal Audit reports

Skills for Success

‘N’ Level and above

At least 5-10 years of sales experience in physical Telco retail stores

Intermediate-level Sales Team management skills

Basic-level Sales and Business Acumen

Intermediate-level organizational skills

Basic-level Financial Management

Intermediate-level Merchandising and Visual presentation

Basic-Level Data analysis and reporting skills

Basic-level inventory management skills

Are you ready to say hello to BIG Possibilities?