MRSGM NA Account Manager, Business Solutions Unit
About the role
Standort Schaumburg, USA Art der Arbeit Vollzeit Arbeitsform Hybrid Job level Berufserfahrene Job ID 13740 Unternehmen Roanoke Insurance Group Inc Anstellungsart Unbefristet Fachbereich Kundenmanagement
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Location: Schaumburg, IL or Remote USA
Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.
We are seeking a full time Account Manager, Business Solutions (also open to Associate Account Manager or Senior Account Manager level applicants)to join the Roanoke Insurance Group division either to be a hybrid employee in one of our US offices (Schaumburg, IL, New York, NY, Charleston, SC, Miami, FL, Long Beach, CA or a fully remote employee reporting to the VP, National Product Manager, Business Solutions.
Job Description
Assist service team with preparing and maintain an updated client file within our Agency Management System. This includes, but is not limited to: new client setup, processing change requests, insurance binders, certificates of insurance/evidence of property, policy audits, account billing, online rating, policy verifications, carrier cancellations and surplus lines filings documents
Respond in a timely manner to client and internal correspondence
Efficiently Maintain follow-up system to ensure requests are processed timely
Handle underwriter requests for underwriting information on renewals and follow up to completion, employing strong organizational and time-management skills to ensure that all anniversary dates are met
Communicate regularly with management and the sales staff to advise them of relevant account information
Identify new business opportunities and refer to management and sales staff
Create and maintain positive relationships with customers, carriers and peers
Provide backup support, as needed
Requirements
+5 years Commercial Insurance experience
Bachelor's degree preferred or equivalent work experience
Resident Insurance License in home domicile state
P&C coverage knowledge required, Marine experience a plus
Excellent time management, customer service and interpersonal skills
Strong communication skills (written, verbal and listening)
Well organized with an aptitude for details
Strong analytical skills and ability to make decisions and problem solve
Able to work independently while taking ownership of a task through completion
Self-disciplined, dependable and self-motivated
Thorough knowledge of insurance terms, practices and policies
About Us
MRSGNA is open to considering candidates in numerous locations, including Schaumburg, IL. The salary range posted below applies to the Schaumburg, IL location. The base salary range anticipated for this position is $55,000 to $75,000. In addition, the Company makes available a variety of benefits to employees, including health insurance coverage, life and disability insurance, 401k match, paid holidays, sick time, and paid vacation The salary estimate displayed represents the typical salary range for candidates hired in this position in Schaumburg, IL. Factors that may be used to determine your actual salary include your specific skills, how many years of experience you have and comparison to other employees already in this role. Most candidates will start in the bottom half of the range.
Benefits
We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:
Generous healthcare plans
Voluntary dental & vision plans
401(k) plan
Flexible spending plans
Health Savings Accounts (HSA)
Paid time off
Paid holidays
Tuition reimbursement
Short/long term disability
Paid Parental Leave
Employee Assistance Program (EAP)
Employee Wellbeing Program
Community involvement
Life insurance
At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.
We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ihre Benefits
Bei uns gibt es mehr als nur einen spannenden Job. Profitieren Sie von Benefits, die Ihr Wohlbefinden und Ihre Entwicklung fördern.Bitte beachten Sie, dass regionale Unterschiede auftreten können.
Wettbewerbsgerechtes Gehalt
Wir bieten Ihnen eine faire und wettbewerbsgerechte Vergütung, die Ihre Leistung und Ihmur Engagement widerspiegelt.
Betriebliche Sonderzahlungen
Unsere variable Vergütung ermöglicht es Ihnen, am Erfolg von Munich Re teilzuhaben.
Sonderleistungen
Wir honorieren herausragende individuelle Leistungen mit gezielten Sonderleistungen.
Altersvorsorge & finanzielle Sicherheit
Wir unterstützen Ihr langfristiges finanzielles Wohlergehen durch eine betriebliche Altersvorsorge oder andere lokal relevante Altersvorsorgelösungen.
Verantwortungsbewusster Arbeitgeber
Wir fördern ein respektvolles, verantwortungsvolles und inklusives Arbeitsumfeld.
Learning & Development
Wir bieten maßgeschneiderte Weiterbildungsmöglichkeiten mit Fokus auf Kernkompetenzen und geschäftsrelevantem Wissen.
Unterstützung für Familien & Work-Life-Blance
Wir fördern die Vereinbarkeit von Familie, Freizeit und Beruf.
Health & Wellbeing
Wir fördern Ihre physische und psychische Gesundheit weit über gesetzliche Vorgaben hinaus.
Compensation
This Customer Success Manager role pays $55k-$75k/yr. Within typical range for customer success manager roles in United States.
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