Portfolio & Operations Lead

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Job Description

JOB DESCRIPTION: Portfolio & Operations Lead

LEVEL: As. Director/ Director

LOCATION: ICC Bangalore

REPORTING LINE: Orly Bar – Head of Strategy & Portfolio

ROLE SUMMARY

The Portfolio & Operations Lead plays a pivotal role in enabling the effective delivery of the International Business Unit (IBU) DD&T portfolio. The role provides operational leadership to drive execution discipline, improve portfolio visibility, and ensure strong alignment across markets, Centre of Excellence teams, and key stakeholders.

Working in close partnership with market leaders, CoE teams, and the broader DD&T leadership team, this role establishes and maintains the portfolio operating model, governance cadence, and reporting framework that underpin effective decision-making. It provides a single, trusted view of portfolio priorities, progress, adoption, impact and risks.

KEY ACCOUNTABILITIES:

Portfolio Implementation & Reporting

Lead the implementation and ongoing management of the DD&T portfolio, working closely with CoE’s to identify priorities, delivery milestones and impact measures

Partner with Core Countries and Cluster Leaders to understand business needs and accelerate adoption

Establish and embed consistent portfolio ways of working across CoE’s and markets, ensuring transparency and execution discipline

Build, implement & maintain DD&T portfolio tracking solution, providing visibility of priorities, progress, impact and risks outcomes aligned with Global frameworks

Establish portfolio operating rhythm, enabling effective governance, decision making and self-service visibility across markets and CoE’s

Deliver clear, concise reporting and insights to DD&T leadership

Operational Excellence

Operationalize tracking and reporting of KPIs/QBR and performance metrics and delivery outcomes.

Monitor delivery performance, risks, and dependencies, enabling early intervention

Drive process simplification, standardization, and automation opportunities to improve efficiency, scalability, and consistency.

Core Capabilities & Behaviours

Portfolio & Operational Expertise

Strong experience managing complex portfolios, governance, and performance tracking, with the ability to translate priorities into structured execution and delivery discipline

Technical Skills in Dashboard Design and Reporting

Ability to use reporting and visualization tools to build, maintain, and automate dashboards that provide clear portfolio visibility, actionable insights, and support decision-making.

Operational Excellence & Continuous Improvement

Brings rigour and consistency to ways of working; drives simplification, standardisation, and automation to improve efficiency and scalability

Data-Driven & Insight-Led

Proficiency in Data modelling, data governance and reporting automation. Leverages data, KPIs, and reporting tools to create transparency, generate insights, and support effective decision-making

Stakeholder Leadership & Influence

Builds alignment across CoE’s, markets, and leadership, leading through influence in a matrix environment without direct authority

Delivery Focus & Problem Solving

Proactively identifies risks, dependencies, and issues, acting early to maintain momentum and ensure outcomes are delivered

Clear Communication & Executive Reporting

Synthesises complex information into clear, concise insights and narratives for senior stakeholders

Digital, data & AI Knowhow

Deep understanding of digital, data, and AI enabled environments, with the ability to apply technology to improve portfolio visibility, automation, and decision-making

Experience: 10 + years in portfolio/technical/operations leadership.

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time