Senior Program Manager

Overview:

Company Summary

Intren West (IW) Professional Services Construction Management Solutions provides strategic program management, construction management, and operational consulting services supporting complex infrastructure, utility, and capital improvement initiatives. The company specializes in delivering high-impact solutions across planning, execution, field operations, stakeholder coordination, and regulatory compliance for public and private sector clients.

With expertise in utility operations, infrastructure modernization, wildfire resilience, climate adaptation, and operational strategy, IW Professional Services partners with organizations to improve project delivery, operational efficiency, safety, and long-term asset performance. The firm supports cross-functional program execution through disciplined governance, technical oversight, risk management, and data-driven decision-making.

IW Professional Services is committed to delivering scalable, sustainable, and cost-effective solutions that help clients navigate evolving operational challenges while advancing reliability, resiliency, and customer-focused outcomes.

Job Title: Senior Program Manager

Location: Hybrid - San Ramon

HOURLY RANGE: $81.25- $107.21

Summary of Position:

This Senior Program Manager role supports enterprise project execution and executive operating rhythem standard work, including operating reviews, metric governance, and target-setting processes. The role partners closely with cross-functional leaders across Engineering, Planning & Strategy, Operations, and Data teams to drive alignment, accountability, and high-quality performance insights.

The Senior role leads execution of enterprise initiatives, driving progress across stakeholders with guidance from expert SMEs and leadership.

Responsibilities:

Lead coordination and execution of enterprise operating reviews (weekly, monthly, quarterly), ensuring alignment to standardized processes, timelines, and outputs

Support the development, governance, and continuous improvement of enterprise KPIs, including definitions, methodologies, and performance narratives

Partner with functional leaders to support annual target setting, including alignment to executive goals and performance frameworks

Manage cross-functional deliverables tied to enterprise initiatives and executive reporting cadences

Review and quality-assure executive-level metric submissions, ensuring accuracy, consistency, and alignment to enterprise standards

Facilitate cross-functional discussions to resolve data gaps, performance variances, and metric ambiguity

Develop executive-ready materials (scorecards, summaries, performance insights) that enable decision-making and performance transparency

Drive consistency in reporting by aligning outputs to a “single voice” across functions

Build and maintain stakeholder alignment by clearly communicating expectations, timelines, and roles

Lead execution of enterprise projects and initiatives related to KPI governance, operating reviews, and target-setting processes

Own tracking and delivery of key milestones across cross-functional stakeholders, ensuring accountability to timelines and deliverables

Apply structured problem solving to identify drivers of performance and support development of corrective actions

Facilitate effective cross-functional and executive meetings to drive alignment, decisions, and issue resolution

Translate complex performance data into clear, concise, executive-ready insights

Perform quality assurance on enterprise deliverables, including reconciliation of data and narratives for consistency

Escalate risks and remove barriers to ensure delivery against committed timelines

Ensure deliverables align to established enterprise standards, processes, and reporting expectations

Identify and drive process improvements to enhance efficiency, data quality, and reporting effectiveness

Qualifications:

Required Qualifications

Bachelor’s degree or equivalent experience

6 years of related experience or equivalent

Desired Qualifications

Experience supporting executive operating reviews, KPI governance, or enterprise performance management

Strong cross-functional leadership and stakeholder management skills

Ability to synthesize complex data into clear, actionable insights

PMP or CAPM Certification (preferred)

Travel may be required.

Benefits:

Full-time employees are eligible to participate in our benefit plan which includes the following:

401(k) Plan

Employee Stock Purchase Plan

Health, Dental, & Vision Insurance

Voluntary Life Insurance

Voluntary Short Term & Long-Term Disability

Paid time off