Analyst - Global Operations Support

Overview:

Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Responsibilities:

Job Description

Institutional Middle Office Associate Level I

Reports to: Special Handling Team lead

Company: StoneX Financial Inc.

Position Purpose: Provide support for the team by performing work that is primarily routine in nature and specific to the team. Types of works performed may include data entry, including entering, compiling, and validating data, as well as other clerical production activities such as proof, reconciliation and posting. May assist with research and resolving basic problems and perform with a high level of attention to detail and excellent customer service. Works under the close direction of senior personnel in the respective team and expected to possess a moderate understanding of general aspects of the job.

Primary Accountabilities/Responsibilities:

Maintain prompt and regular attendance

Maintain an understanding of team expectations and company policies

Shared responsibility for team phone and e-mail coverage

Assist on supporting OTC Market Making business clearing through BofAS and Pershing

Understand different OMS & back-office systems

Provide back-up coverage for various team specific tasks and responsibilities as needed

Assist with general questions and inquiries from customers as needed

Develop and maintain strong relationships with other departments & lines of business

Accomplish tasks as assigned

Meet and occasionally exceed job expectations

Reliable in attaining expected results, timely and efficient

Requires moderate supervision

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary

Class: Full-time, Non-exempt

Physical requirements/Working conditions:

Dynamic, time-sensitive environment

Regular fixed schedule, with occasional, but rare, travel, afterhours and weekend work opportunities

Climate controlled office environment

Required to work on some US holidays

Minimal physical requirements other than occasional light lifting of boxed materials

Qualifications:

Job Requirements:

Bachelor’s degree in business, finance or related field or equivalent work experience

Series 99, or equivalent (or ability to obtain within 2 months of employment)

Strong critical thinking and analytical skills with high attention to detail

Effective communication skills – oral and written, with an emphasis on customer service

Proficiency in Microsoft Office 365 applications

Ability to take direction, work independently and within a team environment

Adaptable to change in a highly regulated industry