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Operations Manager - Contracts (CONFIDENCIAL)

Infosys

unknownPosted Jul 17, 2026
Posting intelligenceActively listed

About the role

Infosys Brazil is looking for professionals with the profile of Operations Manager - Contracts (CONFIDENCIAL) to join our team

Main activities and responsibilities:

Supervise and lead respective teams

Conduct performance management and trainings of the assigned team

Manage assigned process, ensuring up to date documentation

Identify process improvement opportunities and manage implementation

Resolve any escalated issues

Manage SLAs for the assigned process and regular presentations to report results and actions

Support quality management activities

Manage operations and coordinate between Bangalore and Belo office

Work to continually improve processes, mitigate risk, increase efficiency and optimize effectiveness across the preservation process

Required Qualifications:

Bachelor’s in law (preferred) or equivalent Degree with SnP background

Min 8 to 10 years of experience in handling teams, monitoring overall functioning of project/process, identifying improvement areas and implementing mitigation plans and preparing project related reports

Desired experience in Contract Drafting, negotiations, Redlining, Vendor contract, procurement contract related quality checks/analysis

Experience in reviewing and negotiating commercial terms and interpreting contractual language.

Work with Legal to discuss and approve fall-back provisions and/or exceptions to standard terms

Desired experience in execution and delivery of services in scope, mapping client requirements, coordinating in developing and implementing processes in line with pre-set guidelines

Exposure to client-facing responsibilities, issue escalation and process compliance

Able to deliver quality work under pressure and elevated volumes

Exposure to desired tools/legal databases

Excellent legal analytical and review skills

Excellent written and verbal communication in English language

Additional information:

Type of work: CLT, Flexible hours.

Benefits package: Transport vouchers, meal vouchers, childcare assistance, life insurance, funeral assistance, medical and dental insurance.

Career: Global work on national and international clients and/or projects, possibility of international career movement.

Questions about this role

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