Human Resources Senior Specialist

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures - and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The HR Senior Specialist will provide generalist HR support to BCG Canada staff in a client-service oriented manner including employee onboarding, benefits and compensation administration, policy interpretation, maintenance of employee files, HR communications and more. You will regularly interact with employees in our Calgary, Toronto, and Montreal offices, NAMR teams, and other global HR teams.

As a member of BCG’s HR team, we will lean on you to help us attract, develop, deploy, and retain the best talent in the market. We will work together to manage BCGers employment life cycle and the day-to-day operations of HR.

YOU’RE GOOD AT:

Collaborating with the Canada HR team, broader Consulting Experience Team and BST to provide support for staff including on-boarding, off-boarding, career development, life events, transfers, employee relations, and policy interpretation

Interpreting, implementing and answering inquiries related to HR benefits, payroll, policies and procedures, while ensuring consistency and thoughtfully navigating grey areas

Assisting with the Diversity, Inclusion, Mental Health and Wellness programming across Canada

Managing the Canada BST Co-op program including process management with schools and special programs, screening candidates, coordinating interview, selection and offer processes, managing onboarding and general work term experience

Overseeing employee leave programs, such as unpaid leaves of absence (ULOA), maternity and paternity leaves, and other types of leaves as needed

Benefits coordination (traditional, PSRF, telemedicine, executive health) including: enrolments, changes, terminations, handling inquiries and issues, producing reports, and auditing invoices

Creating and maintaining a variety of HR reports including immigration tracker, people changes, attrition, compliance training, overtime, vacation, payroll, government requirements, and others

Contributing to a variety of projects, programs, events, and process improvements. Actively participating in the broader HR community including regional/global initiatives and projects

Managing maintenance of Canada HR intranet pages and orientation deck

Handling maintenance of HRIS and employee files

Coordinating communication of various payments to Payroll

Other duties, as assigned

What You'll Bring

Bachelor’s degree in business, HR or related field strongly preferred

Three+ years of human resources experience, preferably in a high touch environment with professional staff

Familiarity with Quebec, Ontario, and Alberta employment standards

Computer proficiency in Windows, PowerPoint, Microsoft Word, Excel, Outlook. Strong analytical abilities required

Meticulous attention to detail and follow-through is a must; perform tasks with high degree of accuracy, efficiency, and timeliness

Excellent organization and time management skills; ability to meet deadlines

Ability to handle competing priorities and work effectively in a challenging, fast- paced environment

Recognize and maintain highest levels of confidentiality

Must perform well under pressure, take initiative, and handle multiple tasks at the same time with strong attention to detail

Strong interpersonal and communication skills to develop effective working relationships with staff while demonstrating a positive, personal and professional image; highly responsive

Ability to analyze and present data in a meaningful way

Project self-confidence, authority, and enthusiasm

Flexible team player; outstanding customer service orientation

Ability to handle HR matters and difficult situations with extreme poise, tact and confidentiality at all times and exhibit good judgment

Ability to work independently, to take initiative and to overcome obstacles

Excellent verbal and written communication skills

Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with BCG’s values and culture

Experience working successfully within a complex matrix and structured organization is essential

Who You'll Work With

BCG’s HR team works to attract, develop, motivate, deploy, and retain the best people in the market. Human resources team members manage the life cycle of all BCG employees from hiring top talent and developing their skills to rewarding their contributions and supporting career progression and mobility. This role is part of the Canada HR team with members in Calgary, Montreal, and Toronto and supports consulting, business services, and other alternate businesses’ staff.

Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change as strategic priorities change.

Additional info

Strong internal candidate identified

Format

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Compensation

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role is $88,000-$109,000.

This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we believe that supporting the health and well-being of our employees and their families is essential. That’s why we offer a comprehensive benefits program designed to help you live life to the fullest. BCG pays 100% of the premium costs for employees and their eligible family members. This means zero dollars are deducted from your paycheck for core health benefits.

Our employee benefit plan provides best in class coverage, including:

Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

100% coverage for prescription drugs, with no dispensing fee maximum

Access to Telemedicine – virtual care when you need it

Substantial mental health support, including mental health practitioner coverage and access to meditation and well-being apps

Dental coverage, including orthodontia benefits for children and adults

Robust vision coverage

Flexible Spending Account for additional medical and wellbeing activities

Retirement contributions made annually (whether you contribute or not), plus the option for employees to make personal contributions to an RRSP Plan

Premier Family programs including, paid parental and family care leaves, and reimbursement for fertility, surrogacy, and adoption expenses.

Generous paid time off, including 10 public holidays and 2 floater days, office closure between Christmas and New Year’s, and 15 vacation days (earned at 1.25 days per month) annually

Paid sick time on an as needed basis

This posting is for an existing role. BCG is committed to a positive recruitment experience for all candidates and as part of that, has partnered with iCIMS and Eightfold.ai, using artificial intelligence (AI) as part of our overall recruitment process. An independent audit of the Eightfold Matching Model tool can be found at https://eightfold.ai/nyc-eightfoldmatching-model/.

Accommodations

Persons with disabilities who need accommodation in the application or interview process, or those needing job postings in an alternative format, may contact NAMRAccommodations@bcg.com.