Cloud Solution Architect (Field CTO, Digital Natives)

Overview

The Digital Natives - Growth Markets team works with customers in the Software Development & Platform space, to help them grow by leveraging the power of Azure and AI. We work with some of the most exciting growth companies across Asia to create scalable, secure and cost-effective cloud foundations that drive their business. In the DN team, we are looking for people with a passion for delivering customer success. As a Field CTO, you will enable customers to achieve their outcomes, based on their investments in Microsoft technology. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market.

Responsibilities

You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers.

You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.

You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations

You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology.

You will identify resolutions to issues blocking go-live of customer success projects by leveraging Azure Data and Analytics technical subject matter expertise and lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies.

You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.

Qualifications

Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

4+ years of technical pre-sales experience.

4+ years experience working in a customer-facing role (e.g., internal and/or external).

Proven experience designing and delivering cloud-based solutions using Microsoft Azure, AWS, or Google Cloud Platform (GCP).

Proven technical mastery of cloud infrastructure and Artificial Intelligence (AI), with a focus on secure, resilient, scalable, and optimized architectures.

Demonstrated ability to leverage data-driven insights and analytical thinking to influence technical and business decisions.

Proficient in written and verbal communication in English.

Preferred

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.

Technical Certification in Microsoft Cloud Technologies (e.g., Azure, AI, Power Platform, M365 and security certifications).

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.