Account Manager - Residential

Lowe's Home Improvement

Columbus, USonsite$53k-$88k/yrPosted Jul 17, 2026
Posting intelligenceActively listed

About the role

Your Impact

The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction.

What You Will Do

Build and develop relationships with local owners, managers, operators and service providers within the industry.

Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry.

Plan, schedule, and lead daily meetings with customers in assigned portfolio.

Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company.

Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers.

Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions.

Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results.

Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization.

Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity.

Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers.

Individual Contributor

Minimum Qualifications

High School or GED

1-2 years experience in MRO sales or B2B sales

Preferred Skills/Education

Bachelor's Degree or equivalent experience.

Benefits

401k with up to 4.25% match

Discounted Employee Stock Purchase Plan (15% discount of strike price)

Tuition-Free Education

10-week Maternity/Parental Leave

10% Associate Discount

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Pay Range: $52,700.00 - $88,100.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Compensation

This Customer Success Manager role pays $53k-$88k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.

Compensation for Customer Success Manager roles in United States varies widely by seniority, employer size, and remote vs onsite arrangement. Check the salary range on this listing when published, or browse our Customer Success Manager hub for United States medians across recent openings.

Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.

AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, Personio, Teamtailor and other major ATS platforms. If we can submit through the platform, we do.

Want AI Applyd to auto-apply to roles like this?

We tailor your resume per posting, fill the forms, and track replies for you.