VBU Operations Manager

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place - to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Key Responsibilities

Customer Invoicing:

Execute the full billing cycle, ensuring all Timesheets and invoices are accurate, compliant with contract terms, and issued on time.

Coordinate with project managers to resolve billing discrepancies and manage customer queries related to pricing or services.

Timesheet Management:

Oversee the collection, review, and approval of employee and contractor timesheets.

Verify hours worked against project codes to ensure accurate payroll and client billing.

IPMS Environment Maintenance:

Utilize and maintain the IPMS platform as the central "source of truth" for project and personnel data.

Ensure data integrity by regularly auditing system entries and troubleshooting workflow bottlenecks.

Report Generation & Analysis:

Design and maintain multiple weekly and monthly reports, including aging reports, resource utilization, and project profitability.

Create custom dashboards to provide real-time visibility into financial and operational KPIs.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.