Senior Advisor, Relationship Management Office

Job #:

10833

Division:

Strat Planning & Stakeholder Relations

Affiliation:

Non-Union: Management & Exempt

Vacancy Type:

Full-time Temporary

Grade:

07

Contract Length:

Approximately 18 months

Salary/Hourly Range:

$107,358.63 - $128,830.36

Work Details (Days/hours):

36.25hrs/week

Hiring range/wage:

$107,358.63 - $118,094.50

Existing/New Job:

New

Vacancy Status:

Existing Vacancy

of Vacancies:

1

Posted Date:

7/17/26

Deadline to Apply:

7/31/26

Hybrid Eligible:

Yes

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;

Minimum three (3) weeks of paid annual vacation days, increasing with years of service

Four (4) paid personal days;

Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;

Health and dental benefits; including a health spending account available upon your start date;

Employee and family assistance program;

Maternity and parental leave top up (93% of base salary);

Training and development programs including tuition reimbursement of $1500 per calendar year;

Fitness membership discount.

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a Difference

Reporting to the Director, Strategy and Data Intelligence, the Senior Advisor, Relationship Management Office supports the relationship between TCHC and Toronto Seniors Housing Corporation in a manner that supports our tenant-focused culture. They are responsible for providing day-to-day direction and oversight of one Coordinator, Information and Business Support and for identifying emerging challenges and opportunities in fulfilling the unit’s operational and strategic goals, and proposing solutions to senior management and the executive team. The work environment is fast-paced and collegial, and the Senior Advisor is expected to be solution-focused and collaborative, and to always exercise sound judgment.

What you’ll do

Strategy and business planning:

Provide support for managing the relationship between TCHC and Toronto Seniors Housing Corporation that supports the strategic positioning of Toronto Community Housing in alignment with the vision, mission and values

Plan, co-ordinate, communicate, monitor, and report on the implementation of the Relationship Agreement and Services Delivery Agreement between the two corporations, consulting with teams across business units as appropriate

Ensure initiatives are delivered in accordance with internal, shareholder, or other requirements

Develop, project manage and support review of organizational performance against the Relationship Agreement and Services Delivery Agreement

Monitor, track, and verify all reporting requirements

Develop recommendations to improve business processes defined in the Relationship Agreement and Services Delivery Agreement

Advise on improvements of business terms that govern the relationship with TSHC as appropriate

Collaborate with business units to identify solutions to support the successful resolution of issues arising between the two corporations and to manage risk associated with the Relationship Agreement and Services Delivery Agreement

Develop reports, papers, briefing notes, and presentations for internal use and to communicate to stakeholders:

Create reports for the executive leadership team and Board of Directors on matters related to the relationship between TCHC and Toronto Seniors Housing Corporation.

Provide supervisory support to a Coordinator, Information and Business Support :

Hire, mentor and supervise the Business Coordinator

Oversee the work of the Business Coordinator to support successful implementation of the Relationship Agreement and Services Delivery Agreement

What you’ll need

Post-secondary education in Business Administration or other relevant field (e.g. Public Policy, Commerce, Law, Communications, Social Sciences)

A graduate degree in business administration or other relevant field is preferred (e.g. Public Policy, Commerce, Law, Communications, Social Sciences)

5-7 years of experience (work or co-op) in a large public corporate environment in one or more of the following areas: policy analysis or development, performance measurement systems, strategic planning, creation and monitoring of accountability systems

Formal or informal experience supervising or mentoring staff, including through project management of complex projects.

Proficiency with computerized business applications including word processing, spreadsheet, presentation and database software applications

Proven ability to analyze and interpret data, prepare reports and develop recommendations

Proven ability to interact effectively with and engage a variety of stakeholders including: staff, tenants, business partners and community groups

Excellent project management, conflict resolution and organizational skills

Excellent oral and written communication skills and presentation skills

Working knowledge of Toronto Community Housing’s operations, policies and procedures, as well as relevant legislation and an understanding of the community housing and social service sector

INDS