Operations Supervisor - Afternoon Shift
About the role
We are looking for a DC Operations Supervisor (Afternoon Shift) who is passionate about food and enjoys working in a fast paced, customer service centric, team environment!
Do you have experience as a DC Operations Supervisor?
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Position: DC Operations Supervisor - Afternoon Shift
Job Overview:
Reporting to the Operations Manager, this position assists in the planning and directing of all pick tower shift activities and labour in the warehouse. In conjunction with the Operations Manager, this role is accountable for ensuring that the shift is prepared for daily operations. Responsible for supervising the pre-reception, picking, storage, and shipping of product in a manner consistent with company service and cost objectives. Perform day-to-day responsibility with minimum supervision by managing labour and tasks to achieve business results. Operations Manager and/or DC Manager provide guidance on special issues.
Accountabilities:
Leadership and People Management
Demonstrates Genuine Leadership and People Management by:
Upholding and modelling the company’s values of Honesty, Trustworthiness and Mutual Respect in all actions and behaviours
Assist Operations Manager in motivating and developing team members and by providing regular feedback and completion of performance appraisals
Ensures that team members understand and comply with company standards, policies and procedures including health and safety, loss prevention, food safety and human resource policies i.e. Uniform/dress code
Coaches, trains and disciplines team members to maintain the highest level of personal and team productivity by ensuring strong technical skills and on-going product knowledge
Conducts team member 5-minute huddles to ensure strong communication on company initiatives, goals and objectives
Provides assistance to team members in completing warehouse activities as required
Safety, Equipment, Sanitation, Security
Maintain a clean, neat and orderly Warehouse:
Ensuring all team members adhere to food safety standards
Ensuring that all team members adhere to all health and workplace safety standards
Ensuring that all team members adhere to proper sanitization and cleaning procedures
Assist in maintaining warehouse security
Ensure the efficient and safe operation of
Implementing Warehouse Initiatives
Supports DC Manager in implementing of all Warehouse initiatives that support the Genuine Merchant Strategy
Operations
Supervise and direct warehouse pick tower operations, leveraging your experience with conveyor systems to achieve performance targets while maintaining service levels to stores
Determines daily operational plan, sets priorities and assigns employees as required. Request additional resources if required
Manage labour to achieve desired throughput and efficiencies
Work with IC team to optimize pick tower slotting to meet performance targets
Track hospital lane issues and work with vendors to resolve
Proactively investigate and resolves operational issues as they develop
Responsible to ensure quality standards are met by visually auditing product, analyzing computer data and reviewing paperwork
Mentor and provide support to drive productivity
Responsible for creating a work environment that is inclusive of diversity, free of discrimination and free of conflict
Ensure that the workplace is safe and meets all legislative requirements. Has responsibility for housekeeping and ensuring only trained employees operate material handling equipment
Ensuring accuracy in all inventory, shipping, receiving, picking, putaway and replenishment procedures.
Identify and investigate inventory discrepancies.
Ensure Optimal Use of Space.
Train team members in duties and policies.
Resolve work related problems
Prepare and submit reports
Establish work schedules and procedures
Ensure smooth operation of computer, workstation and machinery
Conduct performance reviews
Coordinate actives with other work units or departments
Arrange for maintenance and repair work
Responsible for the allocation and proper use of equipment such as RF devices
Hands on when required
Logistics
Ensure optimal cubing for picked pallets
Ensure pallets are wrapped safely and staged in correct lanes for shipping
Implementing Polices and Standard Operating Procedures
Responsible to implement and train team members on all policies and procedures including: • Standard Operating Procedures
WHMIS
Loss Prevention
Human Resource Polices
LEAN tools
Ensure that all Human Resource initiatives are implemented
Ensure that all Operations Support initiatives are implemented
Keeping abreast of industry trends
Special projects as assigned by the General Manager
Knowledge, Skills & Competencies:
Post secondary education and a minimum of 2 years of distribution experience
Proven leadership skills and/or leadership training
Good understanding of warehouse operations within a distribution setting
Appropriate knowledge of maintenance and care of equipment, materials and supplies
Knowledge of Employment Standards, WHIMIS, Food Safety and Loss Prevention practices
Working Conditions:
Afternoon Shift
Mandatory - Sunday shift.
Work is performed in a standard warehouse environment with participation in meetings at the office
Ability to manage multiple projects and changing priorities with regular deadlines
Travel to various Warehouse locations if required
Ability to work a variety of shifts including evenings, weekends and holidays as business needs
Longo’s is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.
If you require accommodation, please contact the Human Resources Coordinator at:
Email: hrdept@longos.com
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