Senior Product Manager, MyHumana

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The Senior Product Manager, MyHumana is responsible for driving the vision, strategy, and execution of Humana's flagship authenticated digital member experience. This role leads the prioritization and delivery of product capabilities that help members easily access, understand, and use their healthcare benefits while advancing Humana's business objectives. Working closely with engineering, design, analytics, and business stakeholders, the Senior Product Manager translates member and business needs into actionable product enhancements, manages the product backlog, and ensures successful delivery through Agile development processes. The role leverages member insights, market trends, and performance data to continuously improve the experience, optimize engagement, and deliver measurable value, while maintaining compliance with security, privacy, and regulatory requirements. As a key advocate for the member, the Senior Product Manager ensures MyHumana provides intuitive, secure, and impactful digital experiences that strengthen member satisfaction, engagement, and health outcomes.

Humana is seeking a Senior Product Manager to lead the development and optimization of the MyHumana, our flagship digital experience for members. The successful candidate will champion the product vision, translate business needs into actionable features, and maximize value delivery for our members in alignment with Humana’s mission. This role collaborates closely with cross-functional Agile teams and stakeholders to deliver secure, user-friendly, and high-impact mobile solutions.

Key Role Functions

Define, prioritize, and maintain the product backlog for the MyHumana, ensuring alignment with business objectives and member needs

Collaborate with cross-functional teams, including engineering, design, and business stakeholders, to deliver valuable increments in each Program Increment (PI) and Sprint

Gather and analyze feedback from members, stakeholders, and market research to inform backlog prioritization and continuous product improvement

Serve as the voice of the customer within the Agile team, clarifying requirements and acceptance criteria

Participate actively in SAFe Agile ceremonies, including PI Planning, Sprint Planning, Review, and Retrospectives

Ensure product compliance with security and privacy referencing Humana’s application security requirements

Leverage analytics to monitor product performance and identify opportunities for optimization

Use your skills to make an impact

Required Qualifications

Bachelor’s degree or 4 years equivalent experience in related field

3+ years of experience in product ownership, product management, Program management or a related field

Demonstrated experience working on cross-functional Agile teams

Experience working with legal and compliance teams

Strong communication, organizational, and stakeholder management skills

Ability to translate business strategy into actionable user stories and backlog items

Preferred Qualifications

Familiarity with Product analytics and measurement tools

Understanding of customer experience, digital engagement or customer journey concepts

The ideal candidate is passionate about improving member experiences, naturally curious about member needs, comfortable working with data, and able to partner effectively across business and technology teams. They demonstrate strong execution skills, customer empathy, and a willingness to learn while contributing to the success of Humana's digital products.

Additional Information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-20-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.