Manager, QA Operations Service Provider

About the Role

Join our Global Quality organization as a key contributor to Clinical & Medical QA. Within QA Operations Service Provider, you will ensure quality oversight of service providers involved in clinical studies and programs. You’ll develop and maintain effective quality systems, ensure compliance with internal and external standards, and act as a partner to Clinical Trial Excellence and Procurement.

Key Responsibilities

Oversee qualification and ongoing quality oversight of service providers

Support Service Provider Quality Oversight Meetings and ensure follow-up on actions

Monitor and report on service provider quality performance

Maintain quality agreements and ensure alignment with contracts

Support audit and inspection readiness, including CAPA implementation

Contribute to training and continuous improvement initiatives

What We’re Looking For

Demonstrated experience in the pharmaceutical industry, with a solid background in quality roles supporting medical affairs or R&D

Experience in quality oversight of service providers within pharma

Master’s degree or higher in a relevant scientific discipline (preferred: Master’s in quality or PhD)

Fluent English required

Strong skills in collaboration, problem-solving, and driving results

Why Join Us?

Collaborative Work Environment: Work with dynamic, globally connected teams and cross-functional partners in R\&D, Medical Affairs, Procurement, and Legal.

Career Growth & Impact: Opportunities to lead or co-lead global projects, clear pathways for career progression, and the chance to make a real impact on patient safety and compliance.

Recognition & Development: Global recognition programs, ongoing feedback, annual performance reviews, and access to learning and professional development opportunities.

Ready to drive quality excellence? Apply today and be part of a company that values your growth, wellbeing, and impact!

Nous nous engageons à créer un lieu de travail où chacun se sent écouté, valorisé et soutenu, où nous incarnons « The Real Us». La valeur que nous accordons aux différentes perspectives et expériences motive notre engagement en faveur de l'inclusion et de l'égalité des chances. Lorsque nous intégrons des modes de pensée diversifiés, nous prenons des décisions plus réfléchies et découvrons des solutions plus innovantes. Ensemble, nous nous efforçons de mieux comprendre les communautés que nous servons. Cela signifie que nous voulons également vous aider à donner le meilleur de vous-même lorsque vous postulez à un poste chez nous. Si vous avez besoin d'aménagements ou d'aide pendant le processus de candidature, veuillez en informer l'équipe de recrutement. Ces informations seront traitées avec soin et n'auront aucune incidence sur le résultat de votre candidature. Soyons nous-même