Test Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About Conduent Victoria Ticketing System (CVTS)

Through our dedicated colleagues, CVTS delivers world class ticketing services and solutions – creating exceptional outcomes for our client and the community who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

We are seeking an experienced Test Analyst to join our team and play a pivotal role in ensuring the quality, reliability, and performance of our software and hardware solutions. Working closely with the Test Lead and cross-functional teams, you will contribute to the delivery of high-quality systems used in a dynamic and innovative environment.

About the Role

As a Test Analyst, you will be responsible for planning, executing, and documenting testing activities across software and hardware systems. You will collaborate with developers, engineers, project managers, and stakeholders to identify defects, validate requirements, and support the successful delivery of projects.

Key Responsibilities

Analyse system designs and business requirements to define test conditions and acceptance criteria.

Develop and execute comprehensive test plans, test cases, and test scenarios.

Identify, document, and track defects through to resolution.

Support testing activities and collaborate with technical and business stakeholders.

Maintain detailed testing documentation, evidence, and reports.

Participate in test planning, reviews, and status meetings.

Provide regular project updates and testing progress reports.

Assist with customer-witnessed testing and user acceptance activities.

Prepare interim and final test reports for project stakeholders.

About You

To be successful in this role, you will have:

Bachelor's degree in Computer Science, Software Engineering, or a related discipline (or equivalent experience)

Strong experience in ServiceNow and MS D365 applications

Solid experience creating and executing test plans and test cases

Experience using test management and defect tracking tools such as Azure DevOps

Proven ability to identify defects and contribute to quality software releases

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Ability to work independently while collaborating effectively within a team

Experience engaging with customers and stakeholders during testing activities

High attention to detail and commitment to quality

Desirable Experience

Highly regarded experience includes:

Transportation, ticketing, payments, or related industries

Payment card technology

V-Model project delivery environments

System integration and hardware testing projects

REST API testing

Test automation tools such as Selenium WebDriver, SpecFlow, FitNesse, JMeter, or similar

Why Join Us?

At Conduent, you’ll be part of a forward-thinking team delivering essential infrastructure that serves millions of Victorians. This is your chance to contribute to a high-profile, transformative initiative with long-term benefits for the community.

If you are ready to contribute to a project of state-wide significance and bring your expertise to a collaborative and innovative team, we encourage you to apply today.

Conduent is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, identities, abilities, in line with Australia’s equal opportunity laws.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.