Director of HR Operations

Title:

Director of HR Operations

Location:

Tampa, FL

Employment Type:

Full-Time / Permanent / Onsite

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 45-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets – Charlotte, Dallas, Jacksonville, Naples, Orlando, Phoenix, Raleigh, Sarasota, Southeast Florida, Tampa, and Tucson.

What you’ll do

Overview:

The Director, HR Operations ensures that Mattamy’s benefits, wellness, compensation, payroll, leave administration, and HR systems are competitive, compliant, scalable, and aligned with the company’s business and talent strategies.

Lead the strategic design, evaluation, implementation, and optimization of enterprise-wide benefits and wellness programs, including medical, dental, vision, life insurance, AD&D, HSA, FSA, 401(k), and voluntary benefits, to support employee well-being, engagement, and retention.

Direct the planning, execution, and continuous improvement of the annual open enrollment process, including benefits education, employee communications, and change management strategies.

Monitor market trends, industry best practices, and legislative developments related to employee benefits and total rewards, ensuring programs remain competitive, compliant, and aligned with organizational objectives.

Oversee all benefits-related compliance activities, including the preparation and filing of Forms 1095 and 5500, administration of 401(k) compliance requirements and audits, and adherence to applicable federal, state, and local regulations.

Partner with brokers, external counsel, and vendors to maintain and update Summary Plan Descriptions (SPDs), plan documents, and required participant communications.

Lead, develop, and mentor a high-performing HR Operations team by establishing clear performance expectations, fostering professional growth, and promoting a culture of accountability, collaboration, and continuous improvement.

Drive organizational capability and operational excellence across Compensation (in partnership with MAM), Benefits, Payroll, HRIS, and Total Rewards through scalable processes, governance frameworks, and technology-enabled solutions.

Provide strategic oversight of payroll operations, ensuring the accurate, timely, and compliant processing of employee pay, incentive compensation, deductions, taxes, and related reporting requirements.

Evaluate and recommend enhancements to benefit programs and offerings, including financial analyses and business cases, to support talent attraction, retention, and workforce engagement.

Balance employee value and experience with cost-effectiveness by optimizing benefits offerings, vendor partnerships, and program administration while maintaining fiscal responsibility.

Serve as a key stakeholder in HRIS and payroll technology strategy, including system selection, enhancement initiatives, integrations, implementation efforts, and long-term roadmap planning.

Establish and maintain HR data governance standards to ensure the accuracy, integrity, security, and reporting effectiveness of employment, organizational, compensation, and workforce data.

Act as the primary liaison with benefits brokers, third-party administrators, vendors, legal counsel, auditors, and governmental agencies on matters related to Total Rewards, payroll, and compliance.

Analyze market trends and compensation data to design, implement, and maintain competitive national, regional, and local salary structures that support organizational talent objectives.

Partner with MAM Compensation and U.S. business leaders on the design, implementation, and administration of incentive and compensation programs. Ensure alignment with business goals, performance outcomes, and market competitiveness. Advise senior leadership and Talent Acquisition teams on compensation, benefits, and total rewards trends to ensure the organization remains competitive and responsive to evolving workforce needs.

Develop and deliver training and education programs for leaders and managers on compensation philosophy, salary administration, incentive plans, and total rewards practices.

Design, implement, and manage annual Total Rewards statements to effectively communicate the full value of the organization's compensation and benefits offerings to employees.

Prepare and present reports, analyses, and recommendations to senior leadership regarding Total Rewards strategy, workforce trends, compliance matters, and operational performance.

Perform other duties and responsibilities as assigned.

What you bring

Bachelor’s degree, preferably in Human Resources, Business, or related field

Certified Benefits Professional (CBP) or similar designation or professional experience desired

10+ years of progressive experience in benefits and/or compensation

Previous benefits broker or account manager experience desired

Experience working with Dayforce, Ultimate software (UltiPro) and/or other related HRIS systems is preferred

Strong organizational skills with an eye for detail

Must be able to manage a high volume of tasks and duties in an efficient manner in a fast-paced environment

Able to be strategic, but also hands-on as required

Strong interpersonal, written, and verbal communication skills are required

Proficiency with Microsoft Office, particularly Excel including V-Lookups and pivot tables

Be yourself. We want it that way.

At Mattamy Homes, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.

Our competitive compensation and full-time employee benefits package includes:

3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time

Health, Dental and Vision Insurance

Life Insurance and Short/Long Term Disability

Flex Spending, 401K with Company Matching and Tuition Reimbursement

Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

Mattamy’s mission

To provide the best homeowner experience

Mattamy’s core values

Teamwork

Commitment

Community

Sustainability

Recent recognition

Best Places to Work in Charlotte for 2024, 2023, 2022, 2020, 2018 & 2017

Best Places to Work in Jacksonville for 2023, 2022, 2016 & 2015

Best Places to Work in Orlando for 2025, 2024, 2023, 2022, 2021, 2018, 2016 & 2013

Best Places to Work in Phoenix for 2024, 2023, 2022 & 2021

Best Places to Work in Raleigh for 2025, 2024, 2023, 2022 & 2021

Best Places to Work in Southeast, FL for 2025, 2024, 2023

Best Places to Work in Tampa Bay for 2025, 2024, 2023, 2022, 2021, 2020 & 2019

A career with Mattamy Homes is a chance to join a team as solid as they come. We’re an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we’re making dreams come true with homes and communities designed for the way people live today, and that’s a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.

Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.

Qualified applicants will be contacted directly by the Talent Acquisition team.