Telesales Executive

Urgent opening for Telesales Cum Front Office Executive- solar company with Good salary, Attractive Incentives

Location: Near Nanthencode, Trivandrum

Key Roles & ResponsibilitiesFront Office Management

Welcome and assist walk-in customers professionally.

Handle customer inquiries and guide them to the appropriate department.

Manage the reception area and ensure a professional office environment.

Maintain visitor registers and appointment schedules.

Receive and route incoming phone calls efficiently.

Handle courier, mail, and document management.

Telecalling & Sales

Make outbound calls to prospective customers.

Handle inbound sales inquiries and convert them into business opportunities.

Follow up on company-generated leads.

Explain company products, services, offers, and promotions.

Schedule appointments for the sales team.

Generate and qualify sales leads.

Maintain regular follow-ups with existing and potential customers.

Achieve assigned daily, weekly, and monthly sales targets.

Customer Relationship Management

Build and maintain strong customer relationships.

Resolve customer queries and complaints promptly.

Ensure high customer satisfaction through timely follow-ups.

Coordinate with the service and sales teams for customer requirements.

Documentation & Reporting

Update customer details in CRM software.

Maintain lead database and customer records.

Prepare daily call reports and sales reports.

Track inquiry status and conversion reports.

Generate management reports as required.

Coordination

Coordinate with Sales, Service, Accounts, and Operations teams.

Ensure smooth communication between customers and internal departments.

Support branch administrative activities when required.

Experience

1–3 years of experience in Telesales, Telecalling, Customer Support, Front Office, or Reception.

Freshers with excellent communication skills can also apply.

Required SkillsTechnical Skills

MS Office (Word, Excel, Outlook)

CRM Software (Zoho CRM, Bitrix, or similar)

Data Entry & Documentation

Basic Email Communication

Soft Skills

Excellent communication skills (Tamil & English; Malayalam is an added advantage)

Strong customer handling skills

Sales and negotiation skills

Pleasant personality and professional appearance

Good telephone etiquette

Multitasking ability

Time management

Team player with a positive attitude

For more details contact HR Manager 9245160849

Selected candidates get spot joining offer !!!

Pay: Up to ₹25,000.00 per month

Benefits:

Cell phone reimbursement

Commuter assistance

Health insurance

Internet reimbursement

Life insurance

Paid sick time

Paid time off

Provident Fund

Application Question(s):

Are you Local candidates- Near Nanthencode, Trivandrum ?

Are you Imedidate Joiners ?

Experience:

Any products Telesales : 2 years (Required)

Front office Management/Receptionist: 2 years (Required)

Work Location: In person