Senior Regional Manager

Job Description

Job TitleZonal ManagerLocationAs per requirementDepartmentStrategic AlliancesFunctionAll BanksReporting toNational Sales ManagerBand4BFunction Summary

TheStrategic Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Small Finance Bank. This department leverages Bank’s existing customer base and infrastructure to offer insurance solutions.

Strategic Alliances Department serves as a bridge between Axis Max Life Insurance Company and Bank, ensuring that insurance products are effectively marketed and sold to a wide customer base, while maintaining high standards of customer service, compliance, and performance.

Below is a summary of the key functions typically performed by the Bancassurance Department:

Sales and Distribution Management

Customer Relationship Management

Compliance and Regulatory Oversight

Job Summary

Zonal Manager is a senior leadership role managing the Strategic partnership with banks within the designated region and responsible for overseeing the sales, operations, and performance. This position involves managing a team of sales agents, cluster managers, and support staff, ensuring the achievement of sales targets, operational efficiency, and high levels of customer satisfaction. The Zonal Manager will be responsible for driving growth, expanding market share, and maintaining strong relationships with clients, partners, and stakeholders within the region.

Additionally, the candidate will suggest product synergies and identify various customer touch-points within Yes Bank for insurance sales opportunities. They will provide accurate and timely updates on competitors and best practices.

Key Responsibilities

Will be responsible for the Bancassurance partnership.

Create and maintain engagement with regional Managers / Branch Managers and other key Bank’s Head Office / Management Team members

Lead a team of Sales Executives (Relationship Associates and Associate Sales Managers and Centre Managers) and monitor their input/output activity and ensure lead generation through various sources.

Increasing insurance awareness and product penetration among Bank’s customers.

Increasing insurance penetration among Bank staff members

Suggest sizzlers and RR platforms for Bank’s employees who provide prospect leads as well as for Axis Max Life ’s dedicated sales team.

Suggest product synergies and capture Bank’s various customer touch-points for insurance sales opportunities. Provide accurate and timely competitor updates/best practices

Key skills required

Relationship Management, Leading people, process adherence

MEASURES OF SUCCESS:Business Plan:

Adjusted MFYP (Rs.) - Plan v/s Actual

Activation Plan:

Seller Activation (%) - Plan Vs Actual

Collections:

15th month Persistency (%) -75%

Sales process Adherence:

1.Implementation of CRM

2.Governance Rhythm

3.Business Leakage complaints

Effective Management of People:

Talent Retention - 70%

G2V2 retention -90%.

Engagement Score – 85%

Customer centricity and satisfaction:

Effective Management of Customer as per Plan

Key Relationships (Internal /External)

Distribution leaders

HR Team

Training Team

Planning Analytics Team

Yes Bank Management Sales Team

Graduate/ Post Graduate in any discipline

Good communication skills – English Zonal language (preferred)

Age group: 35-45 years

Preferably has own conveyance

Must have 10-12 years of overall exp. in sales with a minimum of 6 to 8 years combined work experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship

About Axis Max Life Insurance

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com.

#ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply