ServiceNow Senior Developer

Job Description:

Senior ServiceNow Developer

Job Title

Senior ServiceNow Developer

Position Summary

This role requires a deep technical expert who can partner with business leaders, PMO organizations, enterprise architects, and platform teams to transform business requirements into ServiceNow Platform solutions.

The ideal candidate will possess strong expertise in ServiceNow platform architecture, integrations, governance, workflow automation, reporting, and analytics. They will serve as a trusted advisor responsible for defining best practices, driving platform innovation, mentoring development teams, and ensuring scalable, high-performing solutions aligned with enterprise strategy.

This role combines hands-on development, solution architecture, governance leadership, and business transformation responsibilities.

Key Responsibilities

Development & Configuration

Design, configure, and develop advanced ServiceNow solutions utilizing:

Flow Designer, Business Rules, Script Includes, UI Policies, Client Scripts, UI Actions, ACLs, Service Catalog, Integration Hub, Workspace Experiences

Design, configure, and Develop integrations between ServiceNow and enterprise systems

Develop and support REST, SOAP, GraphQL, and event-driven integrations.

Platform Excellence & Operational Oversight

Monitor platform health, scalability, and performance.

Lead platform upgrades, releases, and patch management activities.

Conduct platform performance audits and remediation initiatives.

Support security assessments and audit compliance activities.

Ensure platform solutions meet enterprise availability, resilience, and security requirements.

Leadership & Mentoring

Provide technical leadership across ServiceNow development teams.

Mentor developers, administrators, business analysts, and solution architects.

Lead design workshops, architecture reviews, and code review sessions.

Manage delivery quality for internal and external development partners.

Drive innovation, continuous improvement, and adoption of ServiceNow best practices.

Required Qualifications

Experience

8+ years of ServiceNow platform development experience.

Experience leading enterprise-scale ServiceNow transformations for global organizations.

Proven success delivering multiple end-to-end ServiceNow implementations.

Experience in Agile, Hybrid, and Waterfall project delivery methodologies.

Experience working with executive stakeholders, PMOs, and enterprise architecture teams.

Technical Expertise

Experience with one or more ServiceNow product areas:

ITSM

ITOM

ITAM

SAM Pro

APM

CSM

HRSD

AI Platform & GenAI capabilities

Performance Analytics

IntegrationHub

Service Portal and Next Experience

Workspace configurations

CMDB and CSDM

ServiceNow Platform Security

JavaScript

Glide APIs

REST/SOA integrations

Flow Designer

Automated Test Framework (ATF)

Certifications

Required

ServiceNow Certified System Administrator (CSA)

ServiceNow Certified Application Developer (CAD)

Preferred

Certified Technical Architect (CTA)

Certified Master Architect (CMA)

CIS-ITSM

CIS-ITOM

Education

Bachelor's Degree in Computer Science, Information Systems, Engineering, or related discipline.

Master's Degree preferred.

Local Benefits (English):

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits - it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

Country-specific programs and initiatives may be available.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here