Full Time Supervisor, Kurt Geiger, Trafford

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

Consistently deliver exceptional customer service

Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team

Responsible for opening and closing of the till system

Welcome customers warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team

Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations

Ensure the shop floor is kept tidy and replenished and that store standards are maintained

Support your management team by working towards individual and team sales targets

Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience

Support with training and development of team members in the absence of the senior management team

Assist in the preparation and planning of promotional activities

Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)

Regularly participate in training activities to become a confident brand ambassador

Support the management team during absences with weekly trade report and conference calls

Hold daily team briefs and set targets in the absence of the manager

Requirements

Strong communicator

Understanding of excellent customer service

Previous experience in retail

Interest and awareness of key fashion trends

Self-motivated and driven by targets

Confident working in a team

Benefits

Competitive basic salary

Generous commission structure

Gorgeous shoes each season

Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.