Project Manager - Tools on Demand

Irving, Texas, United States

After Market Services

Experienced Professionals

18343

Driving strategic execution and program growth through proactive project leadership and a customer-focused approach.

The Premium Tool Pool Program Project Manager leads initiatives that support the long-term success of the Premium Tool Pool program, ensuring projects are delivered on time, within scope, and aligned to business objectives. By coordinating cross-functional teams, identifying improvement opportunities, and driving structured execution, this role enhances program performance and overall customer value.

What You'll do

Define & prioritize projects: formulate problem statement, project goals and success measures, project scope and required resources

Plan projects: Structure complex tasks into manageable work packages, create realistic project plans with accurately estimated timelines and resources, build project teams and gain sponsor commitment

Lead and engage cross-functional team members

Think in scenarios, create options and have plan B’s

Prioritize and understand trade-offs

Take calculated risks; manage and mitigate them

Work with various partners and stakeholders like repair centers, markets, sales, finance

Track, steer and do task management

Getting tasks done: Guide team/stakeholders through complicated matters and derive conclusions in the best interest of the company

Present results and get buy-in from stakeholders

Responsible for partnering with all PTP (Premium Tool Pool) stakeholders to ensure that the PTP program positively contributes to the fleet value proposition and the overall customer experience

Collaboration with Global PTP stakeholder & contributors in other Hubs & Market Organizations

Understand & be close to PTP operations and business with close collaboration with the Tool Service Center, Marketing and Sales, including collecting feedback, requirements, analyzing & managing customer complaints, and supporting Regional PTP team

Additional duties as assigned

What You’ll Bring

This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship.

Bachelor’s degree in business, engineering or construction Management, required

Master’s degree, preferred

Minimum two (2) years’ experience in: Marketing, sales and/or operations, required

Project management roles, preferred

Project management skills, including getting things done to deliver project targets on time, in budget, at quality, and in full

Team management skills to engage and motivate cross-functional team members to get the best out of project teams

Prioritizing and understanding trade-offs to focus on what matters most to channel effort and resources where needed most

Courage and competence to take calculated risks, managing and mitigating risks, courage to proactively escalate issues when needed

Mastery of project management tools, processes and systems, for time/ cost planning and tracking, task management, and risk assessment to manage projects effectively

Excellent communication and presentation skills to inform and manage relevant stakeholders

Affinity for operations, marketing, sales, process and quality topics to facilitate cross-functional project teams

Experience in MS Office including PowerPoint and Excel, required

Experience with SAP and data analysis, preferred

In-depth understanding of PTP-related functions, including repair processing, UOD/TOD order entry, and customer experience

In-depth understanding of Hilti’s strategic direction (Lead 2030)

What’s In It for You

You’ll join a top-ranked workplace with competitive compensation, bonus potential, and a comprehensive benefits package. We offer paid time off, paid family leave, educational reimbursement, 401(k) matching, and medical/dental/vision coverage. You’ll also have two paid days annually to give back to your local community.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.