Junior Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Junior Program Manager

Introduction:

We are hiring a Junior Program Manager to support the governance of Market Intelligence Program. The role combines required leadership reporting, P&L and program objectives monitoring; and combines program and product management skills to support the governance and the execution of the growth strategies of the Program.

The Market Intelligence Program is part of Services organization and provides customers with access to Mastercard's proprietary data, industry expertise, thought leadership, and business intelligence capabilities. It owns the MBI marketplace with 40+ products, an AI-powered solutions Ask Mastercard Intelligence (AMI) and several products.

Role Overview:

Maintain program governance processes, including objectives reporting, milestone & KPIs monitoring, P&L monitoring

Prepare executive-ready presentations, program updates, and leadership communications

Support the planning, coordination, and execution of strategic Market Intelligence initiatives

Coordinate with global and regional stakeholders to ensure alignment on priorities, deliverables, and timelines

Support product launches and go-to-market initiatives

Analyze customer feedback, usage trends, and business metrics to help identify opportunities for growth and improvement

Assist with operational processes, audits, documentation management, and compliance activities

Facilitate cross-functional meetings and drive follow-up on action items

Contribute to process improvement efforts that enhance program scalability, efficiency, and transparency

Qualifications:

Bachelor’s or master’s degree in Business, Economics, Engineering, or related fields (if combined with governance experience

3+ years of experience in Program Management, Business Operations, Product Management, Consulting, or similar role

Excellent problem-solving, analytical, and organizational skills

Strong communication and stakeholder management skills

Excellent verbal and written communication abilities

Proficiency in Excel, PowerPoint, and collaboration tools

Ability to work effectively across functions and with stakeholders at different organizational levels

Curiosity, ownership mindset, and willingness to learn in a dynamic environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Pay Ranges

Rome, Italy: €45,000 - €72,000 EUR