(Senior) Business Continuity Manager (all genders) - Zalando Payments

Zalando

Berlin, DEonsitePosted Jul 17, 2026
Posting intelligenceActively listed

About the role

Ort

Germany - Berlin

Vertrag

Full time

Job-Kategorie

Legal, Compliance & Governance

THE ROLE & THE TEAM

As a (Senior) Business Continuity Manager (all genders) you will be responsible for the further development of the Business Continuity Management (BCM) framework of Zalando Payments. You will also be collaborating with Zalando Group BCM. This includes, but is not limited to, the conducting of the Business Impact Analysis (BIA), BCM Risk Assessments, and testing exercises and BCM reporting and crisis management.

INCLUSIVE BY DESIGN

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

Lead the further development and continuous improvement of the Business Continuity methodology.

Planning, preparation and execution of BIAs and BCM risk assessments for Zalando Payments.

Development and implementation of business continuity plans and ICT response and recovery plans.

Conducting business continuity audits and testing of teams within Zalando Payments and third-party service providers.

Further development of crisis management processes with Zalando Payments.

Maintain and improve existing BCM awareness channels and training.

Advise and support individual business units on all business continuity issues.

Ensuring ZPS is up to date with all BCM-related regulatory requirements and industrial standards.

WE’D LOVE TO MEET YOU IF

Degree in Law, Economics, Computer Science or a comparable course of study.

At least 3-5 years of relevant professional experience in a financial institution consulting company, an industrial company or a corresponding in-house function.

Good understanding of BCM processes, and good knowledge of practice-relevant standards such as ISO 22301 / 27301, DORA, ZAG MaRisk.

Self-driven individual, business fluent in written and spoken English, coupled with strong communication skills.

A hands-on self-starter with demonstrated success in navigating ambiguity, managing pressure, and delivering practical solutions.

Embraces challenges and is excited about building structure from the ground up while ensuring resilience and stability for the business.

Experience in translating data gathered from BCM activities into actionable insights

Experience managing BCM-related projects is nice to have.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)

2 paid volunteering days a year

Employee shares programme

40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners

Relocation assistance available (subject to prior agreement)

Family services, including counselling and support

Health and wellbeing options (including Wellhub, formerly Gympass)

Mental health support and coaching available

Drive your development through our training platform and biannual peer-to-peer review

Recruiter

Stella Lymperopoulou

stella.lymperopoulou@zalando.de

Nach der Prüfung werden unsere Recruiterinnen über eine offizielle Zalando E-Mail-Adresse (@zalando.de) Kontakt aufnehmen.

In einigen Fällen arbeiten wir auch mit einer Auswahl von Headhunterinnen und Agenturen zusammen, um bestimmte Positionen zu besetzen. Bitte beachte, dass weder Zalando noch unsere Rekrutierungspartnerinnen irgendeine Art von Bezahlung verlangen, um sich für eine Stelle zu bewerben oder an einem Vorstellungsgespräch teilzunehmen.

Über Zalando

Zalando wurde 2008 in Berlin gegründet und ist die führende europäische Technologieplattform für Mode und Lifestyle. Wir verbinden 62 Millionen aktive Kundinnen mit mehr als 7.000 Marken in 29 Märkten. Unser Geschäft basiert auf einer einzigartigen, KI-gestützten Daten- und Infrastrukturplattform. Für unsere Kundinnen bietet unser Multi-App-Ansatz – bestehend aus Zalando, ABOUT YOU und Lounge by Zalando – ein inspirierendes, hochgradig personalisiertes Einkaufserlebnis. Für unsere Partner bauen wir das Betriebssystem für den E-Commerce. Über ZEOS, Tradebyte und SCAYLE öffnen wir unsere Logistik-, Software- und Servicekapazitäten für Marken und Einzelhändlerinnen zur nahtlosen, grenzüberschreitenden Skalierung ihres Geschäfts.

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