Order Management Specialist Manufactura

Job Description:

About the Role

We are looking for an experienced Order Management Specialist to join our team. This position plays a critical role in managing customer orders from receipt through fulfillment while ensuring excellent customer service and close collaboration with Supply Chain, Planning, and Manufacturing teams.

The ideal candidate is highly organized, capable of working independently, familiar with finished goods order management processes, and comfortable navigating SAP to provide accurate order updates and status reporting.

Key Responsibilities

Manage customer orders and provide timely updates regarding order status, changes, and delivery commitments.

Review and update order information in SAP and customer tracking tools.

Serve as the main point of contact for order-related inquiries from customers and internal stakeholders.

Coordinate with Planning, Supply Chain, Manufacturing, and Logistics teams to ensure order fulfillment.

Monitor open orders and proactively communicate potential delays or issues.

Maintain accurate documentation and records of customer interactions and order transactions.

Analyze order information and resolve discrepancies in a timely manner.

Ensure compliance with established service level agreements and business processes.

Qualifications

Bachelor's degree in Engineering (any engineering discipline).

3 to 5 years of experience in Order Management, preferably handling finished goods.

Experience in customer service within a manufacturing environment.

Experience collaborating with Planning, Supply Chain, and Operations teams.

Solid knowledge of SAP and order processing workflows.

Ability to work independently and effectively manage priorities and workload.

Strong analytical, communication, and problem-solving skills.

Detail-oriented with the ability to manage multiple tasks simultaneously.

Preferred Skills

Strong understanding of manufacturing and supply chain processes.

Ability to interpret and analyze order data within ERP systems.

Customer-focused mindset with a proactive approach to issue resolution.

Excellent time management and organizational skills.

What You'll Bring

Ownership and accountability for customer orders.

Strong collaboration skills across cross-functional teams.

Ability to balance customer expectations with operational realities.

A continuous improvement mindset focused on efficiency and service excellence.

(External) English Qualifications:

What's in it for me?

High-visibility role where your work directly impacts customer success and business outcomes

Opportunity to lead diverse, global teams and grow your project leadership expertise

Collaborative culture that supports continuous learning and professional development

Exposure to a wide range of Capex and Opex projects, expanding your technical and strategic skill set

Ready to lead projects that matter? Apply today and make your mark!

Local Benefits (English):

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits - it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

Country-specific programs and initiatives may be available.

(External) English Company Boiler Plate:

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here