Technology Business Analyst, VP

Closing date for applications: 20/07/2026

Location Gurugram, India

Job typePermanent | Contract typeFull Time

#R-00281884

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Business Analyst

Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs

You'll be working in a vibrant, forward looking team and helping us to shape the future of our business

It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

We're offering this role at vice president level

What you'll do

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations

Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles

Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs

Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand

Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

We’ll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you’ll need to hold an appropriate business analyst certification.

You’ll also need:

At least 10 years of experience in Payments and Transaction Banking, with a deep understanding of payment lifecycles, processes, and industry standards

In-depth knowledge of SWIFT, ISO 20022, Cross-Border Payments, and Domestic Payment Schemes, including payment messaging and settlement flows

Proven experience delivering payment transformation, modernization, migration, or regulatory change programs within financial institutions

Strong business analysis expertise, including requirements gathering, stakeholder management, process mapping, gap analysis, and solution design

Hands-on experience with SQL and data analysis tools to support data validation, reconciliation, reporting, and business insights

Understanding of Core Banking Platforms and emerging technologies such as Artificial Intelligence and Generative AI, with awareness of their applications in payments and financial services

Welcome to our Gurugram hub

Spanning 437,000 sq. ft., our campus in Gurugram features two state-of-the-art towers – 1A and 2A at the Candor TechSpace in Sector 21.

Key facts:

Surrounded by 28 acres

Space for 4,100 colleagues

Opened in 2010