Officer 3, Corporate Administration

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

JOB DESCRIPTION: OFFICER, FUNDS & ASSET MANAGERS (FAM)

Office: Hyderabad, India - supporting Jersey FAM Business

Department: FAM

Role overview

Perform a wide variety of fund administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base.

Work collaboratively with and assist Team Members with the day-to-day administration of their client portfolios in accordance with the Group’s policies and procedures.

Tasks (what does the role do on a day-to-day basis)

Banking:

Assisting with opening bank accounts as required on behalf of clients by completing relevant forms and collating information required by the relevant bank

Process payments in respect of clients using various banking platforms, ensuring that all procedures are carefully followed

Ongoing monitoring of bank accounts to ensure that activity is in line with expectations

Transaction monitoring, including daily monitoring of bank accounts for capital call and distributions and maintenance of related trackers

Completion of all relevant checklists

Customer Due Diligence (CDD):

Build and maintain a working knowledge of what CDD information is required in order to comply with local regulatory standards

Have an awareness of when updated CDD information is required and ensure that up to date CDD is maintained on all allocated clients by obtaining required information from clients and competing relevant internal check lists

Client Transactions:

Client transactional activity will vary depending on the specific client but will generally include drawing down funds from investors / shareholders, distributing monies to investor / shareholders, purchase and sale of assets / investments and bank borrowing. The role requires you to provide administrative support in respect of client transactions including:

Completing relevant checklists

Collating required CDD

Reviewing transactional documents to ensure they are in line with expected activity ahead of arranging for signature from directors

Recording transactions on relevant internal systems and archiving transaction documents and minutes on the document management system

Instructing searches on counterparties and investigating the results shared by the screening team

Company Secretarial:

Preparing the relevant checklists for the registers to be updated & associated regulatory updates are made

Preparation of minutes and resolutions which record decisions made by directors in respect of transactional activity

Administrative support in respect of quarterly client board meetings including:

Collating and distributing relevant papers required for the board meeting

Attending the board meeting and taking minutes of the meeting

Distribution of material as required following the meeting

Client Onboarding

Preparing forms for presentation at relevant client acceptance committee including the documentation of the proposed client structure

Collation of required CDD

Statutory Records

Where statutory records require updating, ensure that internal records are updated on relevant systems and that any required external filing is prepared

Team KPI

Each team is required to deliver on various internal KPIs aligned to achieving our strategic goals. KPIs cover various aspects of the business including:

Billing

Time recording

Cash collection

Completion of client reviews / risk reviews, and investigating and resolving review action points arising from reviews completed by operations teams and compliance

Obtaining outstanding CDD

Meeting statutory deadlines

Financial KPIs

The role requires that you assist the team with:

Completing any tasks assigned to you which help demonstrate compliance with the KPI

Collation and recording of information to demonstrate compliance with the KPI

General

Display commitment to deliver excellent client service, operational effectiveness and efficiencies in all assigned tasks

Develop a working knowledge of the Company’s policies and procedures in order that you can ensure that they are being followed and complied with and, in case of non-compliance, take responsibility to inform the relevant Manager or the Risk and Compliance Team in a timely manner

Grow and develop a good understanding of the following:

industry best practice in relation to company and fund administration

relevant laws relating to company and fund administration in Jersey

laws of other related Jurisdictions in relation to fund and corporate structures

Work proactively and collaboratively with all Team Members on all assigned client administration tasks in line with our Group Values with the objective of exceeding client expectations

Identify and develop technical knowledge and communication requirements to a level appropriate to the role

Take ownership for maintaining Continual Professional Development as required for the role and/or for existing professional qualifications or regulatory requirements

Invite feedback and continuously look to improve performance

Pro-actively acquire knowledge of business activities, products and services

Deliver clear and accurate client correspondence and ensure agreed turnaround times are met

Performing printing, copying and scanning tasks as required

Maintain proper and orderly client records

Maintain a high awareness of risk factors and perform necessary tasks to address such risks (including escalating risks and exercising judgement as to when manager help is needed)

Provide timely responses to compliance queries and highlight any risk issues that arise

Demonstrate an awareness of legal responsibilities and the need to report suspicious transactions/complaints with an ability to guide others

Organisation of time (including working outside of usual business hours in exceptional circumstances) to ensure that client expectations are met

Key competencies for position and level

Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Customer Focus – Building strong customer relationships and delivering customer-centric solutions

Action Orientated – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm

Being Resilient – Rebounding from setbacks and adversity when facing difficult situations

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate they are:

Organised with the ability to prioritise and multitask in fast paced environment

Able to work under pressure and within tight deadlines to meet the Teams, Service Lines and Clients expectations

Analytical with strong numeracy skills and able to demonstrate accuracy and attention to detail

Strong verbal and written communicators

Resilient and adaptable to change

Reliable, self-motivated, proactive and able to use own initiative

Enthusiastic, approachable and a collaborative team player

Qualifications

Required Experience

Commenced study or has a desire to study or work towards either one of the following : ICSA Certificate in Offshore Finance and Administration or ACCA

Working knowledge of Microsoft packages including Excel, Outlook and Word

1 – 2 years of relevant fund or corporate administration services experience or legal / company secretarial experience

Preferably a good understanding of the Finance Industry

Preferably able to show previous exposure to relevant asset classes including Real Estate and Private Equity.

Prior experience of working under pressure and within tight deadlines to meet the Teams, Service Lines and Clients expectation

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.