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Customer Success Executive

GRG POLY DYNAMICS PRIVATE LIMITED

Chennai, INonsitePosted Jul 17, 2026
Posting intelligenceActively listed

About the role

Onboarding & Implementation: Lead seamless product setup, guide users through initial integrations, and conduct tailored training sessions.Relationship Building: Serve as a trusted advisor, maintaining regular touchpoints to understand client goals and unblock feature challenges.Proactive Account Management: Monitor user engagement and account health metrics to prevent churn.Upselling & Expansion: Identify areas where the product can add more value and proactively pitch cross-sells or upgrades.Feedback Collection: Act as the voice of the customer, passing bug reports and feature requests to the product/engineering teams.

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

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