Security Guard - Retail- Full time

Who We Are

Guardteck Security is a trusted Canadian-owned and operated provider of security services, proudly operating under Kandor Management Corp., a facility services provider alongside Everclean Facility Services and Kendrix Technologies. We support clients across a diverse range of industries. We believe that exceptional service begins with the right people. That’s why we invest heavily in our team through thorough training, ongoing support, and genuine opportunities for growth. When our people are empowered and set up for success, it reflects in every interaction and at every site we support.

Security is more than a service, it’s a responsibility. Our teams are committed to creating safe, reliable environments while building strong relationships with the clients and communities we support. Every site is approached with professionalism, consistency, and a commitment to doing things the right way.

This is an exciting opportunity to join Guardteck’s security team and be part of the impactful work we do.

What You'll Do

Security Monitoring & Dispatch

Monitor CCTV, access control, fire and life safety systems, and other security platforms.

Receive, prioritize, and dispatch security personnel to alarms, incidents, service requests, and emergencies.

Monitor radio communications and maintain continuous contact with on-site security personnel.

Escalate significant incidents to supervisors, site management, property management, or emergency services when required.

Emergency Response

Coordinate emergency responses in accordance with site emergency procedures.

Monitor building conditions and respond to security, safety, and operational concerns.

Remain calm under pressure while making informed decisions during critical situations.

Assist with after-hours operations, special events, and additional security initiatives.

Reporting & Documentation

Maintain accurate daily activity logs, dispatch records, incident reports, and key control documentation.

Document all security-related incidents with professionalism and attention to detail.

Ensure accurate communication during shift handovers.

Access Control & Customer Service

Support access control, contractor access, and visitor management.

Provide professional customer service while maintaining confidentiality and professionalism.

Work collaboratively with security staff, property management, tenants, and emergency responders.

What We're Looking For

Required Qualifications

Valid Ontario Security Guard Licence.

Minimum 1–2 years of security experience, preferably in a Security Operations Centre (SOC), control room, commercial, retail, or mixed-use environment.

Strong verbal and written English communication skills.

Excellent multitasking, organizational, and problem-solving abilities.

Proficiency with Microsoft Outlook, Word, and Excel.

Ability to remain calm and make sound decisions during emergencies.

Professional appearance with a customer-focused attitude.

Ability to work a continental rotation, including days, nights, weekends, and statutory holidays.

#GTHP

Why Join Guardteck

Growth Potential

We’re expanding quickly and promote from within. Those who step up and deliver have real opportunities to advance.

Learn & Develop

Gain hands on exposure across operations, including client relations, leadership, recruitment, compliance, and service delivery. Build practical skills that support long term growth.

Strong Team Environment

Be part of a team that communicates clearly, supports one another, and shows up ready to perform.

Purpose Driven Work

Our people keep communities safe and facilities running smoothly. In this role, you directly support the teams delivering essential services every day.

Recognition & Appreciation

We recognize initiative, reliability, and results. Hard work doesn’t go unnoticed, and wins are celebrated across the team.

If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.

Ready to be awesome? Apply today and help us build something special.