IND- Analyst_Content Execution

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

Job Summery

As an Analyst, your role is pivotal in ensuring the seamless execution of various processes, including Product Line Review (PLR), Digital Commerce Review (DCR). You will actively engage in special projects and contribute significantly to content creation and ticket management. This role demands a strong understanding of the online merchandising portfolio and the ability to identify and create optimized product packages for consumers. Additionally, you'll play a leadership role in brand launch execution, collections maintenance, and content enrichment, focusing on maintaining the highest standards of quality and efficiency.

Roles & Responsibilities:

Core Responsibilities:

Execute Product Line Review (PLR) and Digital Commerce Review (DCR) processes.

Contribute to content creation and ticket management.

Collaborate with Brand Advocates for brand launch execution.

Participate in collections maintenance and enrichment.

Support in executing processes to enhance Lowe's ability to maintain the library and overall health of digital assets.

Partner with teams to identify process-related gaps and opportunities.

Resolve daily team-related activities within SLAs.

Collaborate with vendors and Merchants to improve brand performance.

Analyze dashboard data and work with MDVs & Merchandising Specialists to improve digital asset health.

Create and maintain relevant process documents.

Identify efficient ways of working and automate reports.

Take a leadership role in executing Product Line Review (PLR) and Digital Commerce Review (DCR) processes.

Be actively involved in content creation and ticket management, ensuring efficiency and quality.

Play a crucial role in brand launch execution and collections maintenance.

Contribute to the enrichment of content and overall digital asset health.

Years of Experience

3-5 years

Retail background preferred

Education Qualification & Certifications (optional)

Required Minimum Qualifications:

List the education, certification, work experience and skills required to minimally qualify an individual for the job.

Bachelor’s degree in administration or any related field

Certification in digital operations- optional

Certification in data analytics -optional

Basics of Power BI

Primary Skills (must have)

Detailed knowledge on Online / Retail Merchandising / Vendor Management / Supplier Relationship Management / Data Management

Understanding of merchandising assortment and associated product classifications

Project Management and coordination skills

Stakeholder partnership and management

Strong organization, analytical, and customer service skills

Effective interpersonal communication skills; proven ability to communicate with technology and business partners

Secondary Skills (desired)

Process analysis and improvement skills

Effective decision-making and problem-solving skills.

Passionate about online business & e-commerce.

Advanced Excel skills

Stakeholder management

Time Management

Vendor management

Item product Life cycle