Lead Tech Program Manager – AI, Automation & Data Analytics

Lead Technical Program Manager - AI, Automation & Data Analytics

CareOps+ is seeking a highly technical and execution-focused leader who thrives at the intersection of business strategy, analytics, automation, and technology delivery. This role is not a traditional project management position. We are looking for a hands-on builder who can partner with business stakeholders, translate complex requirements into scalable solutions, and personally execute technical implementations across multiple platforms.

The ideal candidate is equally comfortable presenting executive-level updates to senior leadership as they are developing SQL queries, integrating APIs, building automation workflows, creating analytics dashboards, and deploying AI-powered solutions. This individual serves as the critical bridge between functional business needs and technical execution, ensuring solutions move from concept to measurable business outcomes.

Key Responsibilities

Solution Design & Technical Execution

Design, build, and deploy technology solutions that drive operational efficiency, automation, and business transformation.

Translate business requirements into technical architectures, workflows, and scalable implementation plans.

Lead end-to-end execution of technology initiatives, including requirements gathering, solution design, testing, deployment, and adoption.

Develop integrations across enterprise platforms using APIs, web services, and automation technologies.

Partner with business and technology stakeholders to identify opportunities for process optimization and digital transformation.

AI, Automation & Process Transformation

Build and deploy AI-powered solutions, including Microsoft Copilot Studio agents and other generative AI applications.

Identify repetitive business processes and implement automation strategies that reduce manual effort and improve operational performance.

Evaluate emerging AI and automation capabilities and recommend practical use cases that deliver measurable business value.

Analytics & Data Engineering

Develop and maintain executive dashboards and reporting solutions that consolidate data from multiple enterprise systems.

Perform advanced data analysis to identify trends, opportunities, risks, and operational insights.

Build scalable reporting and visualization solutions utilizing Power BI and other business intelligence tools.

Design and optimize data pipelines, ensuring accuracy, accessibility, and governance of business-critical information.

Leadership & Stakeholder Management

Present technical solutions, implementation progress, and business outcomes to senior leadership and executive stakeholders.

Influence decision-making through clear storytelling, data-driven recommendations, and business case development.

Facilitate cross-functional collaboration across operations, technology, analytics, and business teams.

Serve as a trusted advisor on technology strategy, automation opportunities, and AI adoption.

Preferred Qualifications / Core Requirements

Hands-on experience designing, developing, and deploying AI, automation, and intelligent workflow solutions (Copilot Studio, Generative AI, AI Agents, Power Automate, Agentic AI).

Strong expertise in data analytics, business intelligence, and dashboard development using Power BI, SQL, and enterprise reporting tools.

Proven ability to design technical solutions and system integrations, translating business requirements into scalable architectures and automated processes.

Advanced SQL, data engineering, and data transformation skills, including experience with data pipelines, governance, and reporting architecture.

Deep knowledge of the Microsoft Power Platform, including Power BI, Power Apps, Power Automate, and Copilot Studio.

Exceptional executive communication and stakeholder management skills, with the ability to present technical solutions and business value to senior leaders.

Demonstrated success leading end-to-end solution delivery from requirements gathering through implementation, adoption, and measurable business outcomes.

Experience personally building and deploying technical solutions, not solely managing projects, vendors, or development teams.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Our Lead Tech Business Mgmt jobs earn between $118,800.00 - $178,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$118,800.00 - $178,200.00