Operations Manager - London

At Vacherin we celebrate diversity and embrace individuality. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. We empower our people through togetherness , we give them the chance to shine and unlock their potential, and they fuel our strength and growth.

Are you passionate about food ,drink and service ,want to be part of an award-winning hospitality team- and still make it home for dinner? We are looking for a Operations Manager to join our team.

Location: London (Require occasional visit in the region)

Salary: £60,000 - £65,000 per annum

Working Pattern: 40 hours per week - Monday - Friday

What you will be doing:

Overseeing day-to-day catering operations across a portfolio of sites within your region to begin

Leading, supporting, and developing on-site managers and teams to deliver outstanding service

Ensuring compliance with company policies, health & safety, food hygiene, and brand standards

Managing financial performance including budget control, forecasting, and cost efficiency

Building strong client relationships and ensuring high levels of customer satisfaction

Supporting new site mobilisations and contributing to continuous improvement initiatives

Our ideal candidate:

Proven operational experience in catering management, preferably within contract catering

A strong understanding of P&L management, labour control, and compliance standards

Inspirational leadership skills – able to motivate and manage remote teams effectively

Excellent communication and stakeholder management abilities

Strong commercial awareness and a passion for delivering outstanding food & service

What's in it for you?

Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

Personal Development and Training opportunities

Life assurance scheme

Pension scheme

Holiday allowance

Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion

Eye care

A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance

Family friendly support

Regular social events and communication with our leaders

A holiday purchase scheme

Volunteering days

Professional subscriptions

Recognition schemes and people awards

Long service awards

Access to some great high street discount vouchers

Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.

Partnerships, Innovation, Integrity, Quality, Fun