Program Manager, Security Innovation

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Program Manager, Security Innovation serves as subject matter expert on security technology systems, regulations, and programs and partners with various internal innovation teams on enterprise programs and initiatives.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

Interacts with internal business and information technology units, industry partners, and regulatory agencies in identifying and implementing products and services critical to meeting American’s security objectives

Determines operational objectives by analyzing business functions, gathering technical information, evaluating regulatory requirements and providing technology solutions to complex problems

Assists in developing and tracking Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs), as well as conducting examinations, inquiries and studies regarding security operations and compliance matters

Serves as American's primary contact and liaison with technology and innovation teams at DHS, including TSA and CBP, on employee, passenger, and cargo screening/vetting, and facilitation initiatives

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

Bachelor’s degree in Business, Technology or minimum 4 year equivalent experience/training

Preferred Qualifications- Education & Prior Job Experience

Airline industry experience, including business process and supporting technology

3 years of experience in Agile methods and mindset as an approach to software development

Experience working with outside vendors and budgets

Experience preparing executive-level presentations

Experience in analytics, estimating and problem solving

Familiarity with project management approaches, tools and phases of the project lifecycle

Skills, Licenses & Certifications

Strong leadership skills and proven ability to communicate and collaborate with teams across the enterprise as well as externally

Ability to effectively lead under potentially high stress and challenging situations

Self-starting and excelling in a project with minimal direction

Ability to think strategically and develop tactical methods to achieve objectives and goals

Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources

Proficiency in Microsoft Office Tools (Project, Excel, Word, and PowerPoint)

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.