UX Design Manager

Greetings, future Design Manager:

Embark on an exciting journey into the realm of user experience design with 3Pillar! We extend an invitation for you to join our team and gear up for a thrilling adventure. At 3Pillar, our focus is on crafting cutting-edge technologies that revolutionize industries. Do you want to craft an elegant, intuitive product design that delights users while achieving our clients’ business outcomes? 3Pillar is looking for a UX Designer to join our growing UX Team. This person will be a key member of our global team, working directly with our US clients on mission-critical engagements.

The Design Manager is responsible for ensuring that the design effort aligns with our client’s business objectives. In particular, this includes working closely with the 3Pillar engagement team and clients to create outstanding designs that delight the end users.The Design Manager will work closely and partner with global delivery teams (Product Management, Engineering, and Program Management) to deliver best-of-breed products using Agile practices, and drive growth.

Key Responsibilities:

Demonstrate a strong desire to continue growing your UX skills

Work effectively with UX Lead or Sr. UXer and other 3Pillar practices (PDM, PM, and Engineering)

Communicate to team and client a clear picture of what is in progress and when things will be delivered

Adjust to changes in priority and scope

Participate in UX and engagement rituals/meetings

Identify risks and escalate appropriately

Contribute to client presentations

Help prepare workshops

Suggest improvements to standard tools and processes

Participate in a collaborative team culture

Maintain an awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market.

Direct Oversight: Manage a team of Product Designers, taking full accountability for their professional wellbeing, performance, and day-to-day work output.

Performance Engineering: Set clear individual goals and performance expectations, ensuring every team member is actively progressing toward these targets.

Coaching & Mentorship: Provide consistent design feedback and coaching to elevate the team's craft and product thinking.

Culture Stewardship: Foster an inclusive, trust-based team culture that emphasizes accountability and continuous learning

Possess strong skills in interaction or visual design

Liaison to Client Leadership: Report directly into the client-side hierarchy (Head of Product Design) to ensure design work aligns with the Client’s transformation initiative.

Strategic Alignment: Partner with client-side Product and Engineering Managers to shape problem spaces, define success measures, and prioritize workstreams across the portfolio.

Stakeholder Navigation: Act as a senior advocate for evidence-led decision-making, representing the design team’s rationale and trade-offs in complex stakeholder environments

Minimum Qualifications:

At least 3 years of experience in a client-facing UX position

At least 2 years of consulting experience

Expertise working with digital products, business logic, process, and a variety of clients

A knack for problem solving and a “roll up your sleeves” mentality

Entrepreneurial spirit with the ability to see the bigger picture among the details

Experience working with global teams is a big plus

Highly culturally aware

Strong communication skills

Practical knowledge and experience in Agile practices and Lean methodologies to build best-of-breed products

What is it like working for 3Pillar Global?

At 3Pillar, we offer a world of opportunity:

Imagine a flexible work environment – whether it's the office, your home, or a blend of both. From interviews to onboarding, we embody a remote-first approach.

You will be part of a global team, learning from top talent around the world and across cultures, speaking English everyday. Our global workforce enables our team to leverage global resources to accomplish our work in efficient and effective teams.

We’re big on your well-being – as a company, we spend a whole trimester in our annual cycle focused on wellbeing. Whether it is taking advantage of fitness offerings, mental health plans (country-dependent), or simply leveraging generous time off, we want all of our team members operating at their best.

Our professional services model enables us to accelerate career growth and development opportunities - across projects, offerings, and industries.

Join us and be a part of a global tech community! Check out our Linkedin site and Careers page to learn more about what it’s like to be part of our #oneteam!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.