Senior Vendor Manager

For A Better You

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.

We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.

Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.

Job Summary

The Regional Senior Buyer is responsible for leading the evaluating, curating, and expanding the product assortment for the European region. This includes identifying high-potential brands, developing vendor partnerships, securing competitive commercial terms, and using data-driven insights to drive category and revenue growth.

The role requires strong commercial judgement and the ability to balance strategic thinking with hands-on execution. The Regional Senior Buyer sources and manages brands that meet customer needs, comply with regional requirements, and align with market trends within Europe.

Job Expectations:

Work closely with the Senior Director Merchandising and collaborate with global merchandising teams as needed, to align on business strategies, priorities, and category direction

Partner with in-market leadership, including Region Leaders (dotted line), to build and maintain an assortment relevant to the market

Own key category metrics (KPIs) for new and existing brands, including pricing, gross margin, product mix, promotions and full product lifecycle, while driving continuous improvement

Understand and navigate Europe-specific compliance, regulatory and supply-chain requirements to ensure proper and compliant buying practices

Partner with Compliance, Regulatory teams to manage catalog additions, documentation, and approvals for the region

Procure products directly from manufacturers or authorized distributors, following company policies and regional sourcing standards

Negotiate competitive commercial terms, including everyday pricing, marketing budgets, rebates, accruals, delivery schedules, and volume agreements

Build and maintain strong vendor relationships to support innovation, margin improvement, and consistent communication on capabilities and expectations

Manage vendor contracts, product evaluation, and issue resolution in collaboration with cross-functional partners

Drive new product and brand onboarding to ensure timely and accurate integration into the European assortment

Occasional availability to attend US-based, Pacific time zone meetings

Monitor and evaluate pricing, cost, and system adjustments to maintain required mark-ups and margin performance

Partner with Inventory Management and Planning to align on forecasts, inventory turns, vendor performance, and order cycles

Collaborate with Marketing to develop profitable and effective promotional co-op activities

Use category reports and analytics to identify opportunities, guide decision-making, and support long-term business growth

Adhere to company policies regarding safety, business ethics, and standards of conduct

Support and develop Assistant Buyers, providing guidance and tools for success

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

Strong and proven negotiation skills with the ability to secure competitive commercial terms

Advanced analytical, data-interpretation, and decision-making abilities

Strong understanding of retail pricing structures, margin dynamics, and category commercial drivers

Excellent written and verbal communication skills, ability to influence at all levels across internal and external stakeholders

High attention to detail with strong organizational and project management capabilities

Ability to manage multiple priorities, solve problems, and make sound judgments in a fast-paced environment

Strong cross-functional collaboration skills, particularly with Merchandising, Planning, Compliance and Marketing

Equipment Knowledge:

Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

Experience with Google Workspace (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience with EDI, WMS, SAP, Asana, or Tableau is a plus

Experience Requirements:

10+ Years of progressive experience in buying, category management, merchandising, or a directly related commercial role, ideally in an international or regional e-commerce environment.

Pan-European experience preferred

Education Requirements:

Bachelor’s Degree in Business, Merchandising or related field preferred, or a combination of education and equivalent work experience.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Staffing Agency Submission Notice

iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.