Director, Product Management – Conversational Intelligence & Voice

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

The Team Outreach is the agentic revenue platform built for modern go-to-market teams. We help revenue organizations run their entire sales motion, from first touch to closed deal to post sales, inside a single platform that goes beyond insights and delivers actions to sellers to move deals and revenue forward. Conversation intelligence, voice, and dialing sit at the center of that motion. Every customer conversation generates signal. Outreach captures that signal and turns it into action: real-time coaching for reps, automatic follow-ups, and the deal and pipeline intelligence leaders need to know where to focus, what to fix, and how to improve. Reps close more. Leaders lead better. The conversation is where it starts. The Role This leader will own product strategy and execution across conversation intelligence, voice, and dialing. The mission is to transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy. This role sits at the intersection of AI and data, voice and video, to deliver real-time coaching and actions. It requires a sharp point of view on both seller and sales leadership personas, and a track record of building product that changes how teams work, not just how they report.

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

The Team Outreach is the agentic revenue platform built for modern go-to-market teams. We help revenue organizations run their entire sales motion, from first touch to closed deal to post sales, inside a single platform that goes beyond insights and delivers actions to sellers to move deals and revenue forward. Conversation intelligence, voice, and dialing sit at the center of that motion. Every customer conversation generates signal. Outreach captures that signal and turns it into action: real-time coaching for reps, automatic follow-ups, and the deal and pipeline intelligence leaders need to know where to focus, what to fix, and how to improve. Reps close more. Leaders lead better. The conversation is where it starts. The Role This leader will own product strategy and execution across conversation intelligence, voice, and dialing. The mission is to transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy. This role sits at the intersection of AI and data, voice and video, to deliver real-time coaching and actions. It requires a sharp point of view on both seller and sales leadership personas, and a track record of building product that changes how teams work, not just how they report.

Why You’ll Love It Here

• Flexible time off • 401k to help you save for the future • Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Snacks and beverages in the Office, along with fun events to celebrate • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.