Document Processing Operator

1-Year Fixed Term/Secondment Opportunity.

3 positions available.

As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, PSD Scotland reserves the right to refuse any such appointment.

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About the Organisation:

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post:

Primary & Community Care is a directorate within PSD Scotland that processes claims and issues payments to all primary care contractors in Scotland; general medical practitioners, general dental practitioners, general ophthalmic practitioners and community pharmacists. The main functions of Scanning Services are:

To process all NHS Prescriptions dispensed in Scotland

To ensure that dispensing contractors (mainly pharmacists and doctors) are paid accurately and on time.

Scanning Services captures prescription information, utilising scanning technology to ‘feed’ information to processing sites in accordance with strict production timescales.

The Candidate:

The successful candidate will complete sorting duties including opening, batch preparation and clearing plus sorting prescriptions to scanner ready standards. This also includes scans/re-scans of documents to obtain the required standard of image quality to allow recognition of prescribed items and ensure accuracy of contractor payments.

Location and Working Pattern:

The scanning department are permanently based within Gyle Square, Edinburgh working Monday Friday; 36 hours per week.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits:

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion:

Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on NSS.wfrs@nhs.scot

Further information:

For an informal discussion on the post, please contact Stewart Reid, Production Manager, stewart.reid@nhs.scot

Closing date for completed applications is Tuesday 21st July.

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.