POS & Retail (PaaS)- Lead Integration Analyst

As an POS & Retail (PaaS)- Lead Integration Analyst, you will execute the technical setup, deployment, and localization of a custom PaaS integration layer for enterprise POS SaaS transformation programs.

You will play a critical role in adapting global integration architectures to local market requirements, ensuring seamless data flow between POS, ERP (SAP S/4HANA), and CRM platforms while maintaining strict alignment with enterprise standards.

Responsibilities

Coordinate and execute the rollout of a custom Azure-based PaaS integration layer based on predefined global architectures

Analyse and configure API and event-driven integration flows for retail entities: Sales, Returns, Inventory, Payments, Product, Pricing

Define and configure REST APIs, Webhooks, and JSON data transformations aligned with regional data mapping requirements

Troubleshoot and configure integration flows leveraging Azure services:

Logic Apps

Azure Functions

Service Bus

Data Factory

Azure SQL

Ensure all local configurations adhere to global cloud blueprints and architecture standards

Facilitate the integration of POS SaaS platforms with enterprise systems (SAP S/4HANA, CRM)

Execute SIT, UAT, and End-to-End testing for localized integrations to ensure data integrity

Execute application deployments and manage releases using existing Azure DevOps CI/CD pipelines

Utilize monitoring and observability tools (Azure Monitor, Splunk) to track integration health and trace data flows

Ensure local configurations adhere to enterprise-grade security controls and data privacy standards

Translate local market business requirements into technical configurations and data mappings

Act as the primary technical liaison between global integration engineering teams, local business stakeholders, and vendors

Participate in workshops to adapt global integration patterns to local markets without altering the core architecture

Analyse and resolve complex integration issues, specifically focusing on data routing failures, payload mismatches, and transformation errors

Identify performance bottlenecks in data flows and suggest optimizations to the core cloud engineering teams

Ensure system stability during high-pressure go-live and rollout phases

Drive deployment timelines and coordinate pilot rollouts in local markets

Provide dedicated hyper-care support during cutovers and production ramp-u

Communicate project progress, technical risks, and deployment blockers clearly to stakeholders

Profile

Minimum Bachelors degree in IT/Computer Science or other relevant discipline

Strong experience in troubleshooting Azure PaaS services (Logic Apps, Functions, Service Bus, Data Factory, Azure SQL)

Hands-on experience in API integrations, event-driven architecture, and microservices

Proficiency in REST APIs, JSON, Webhooks, data transformation

Experience with CI/CD pipelines (Azure DevOps) and IaC (ARM, Bicep, Terraform)

Knowledge of monitoring tools (Azure Monitor, Splunk, AppDynamics)

Familiarity with enterprise security standards and SSO configurations

Experience integrating POS systems with ERP (SAP S/4HANA) and CRM platforms

Understanding of retail data flows and operations (sales, inventory, payments)

Experience in retail and large-scale POS transformation programs

Exposure to multi-country deployments and localization requirements

Knowledge of event-driven architecture patterns and enterprise integration frameworks

Strong analytical and problem-solving capabilities

Ability to perform in fast-paced, high-stakes deployment environments

Excellent stakeholder communication across global and local teams

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