Sr. Strategic Account Executive - ITES

Overview

Every few decades a technology comes along that rewrites the rules of business - and AI is that technology. You'll be in the room where the world's largest enterprises decide how to harness it, earning a seat alongside the leaders who run them. Here you won't simply manage accounts; you'll help shape the future of the industries you serve and turn bold ambition into measurable transformation. You'll do it beside a team of elite sellers who bring out the best in one another, backed by the full weight of Microsoft's engineering, partners, and specialists. If you're driven by scale, energized by the hardest problems, and obsessed with customer impact, this is where your ambition meets its match.

Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing a differentiated Customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.

As a Strategic Enterprise Account Executive, you will have the opportunity to drive Transformation in partnership with our most Strategic customers with a focus on AI, Copilot and Security, to achieve both Microsoft and customer business outcomes.

Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.

With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities

Customer & Relationship Leadership

Build and sustain trusted-advisor relationships with C-level and senior business and technical decision makers, acting as the primary point of contact and the voice of the customer inside Microsoft.

Develop deep knowledge of your customer's industry, business priorities, competitive landscape, and digital transformation ambitions, and translate them into a clear point of view on where Microsoft can add value.

Account Strategy & Orchestration

Own, develop, and execute a strategic account plan that maps customer business outcomes to Microsoft's growth priorities across the full solution portfolio.

Lead and orchestrate a large, multi-functional virtual team - technical specialists, solution engineers, services, and partners - to align resources against the account strategy and deliver a differentiated customer experience.

Sales Execution & Revenue Growth

Drive revenue growth, market-share expansion, and increased adoption and consumption of Microsoft solutions against assigned targets.

Manage a healthy, accurately forecasted pipeline; lead complex, multi-stakeholder deal cycles from opportunity through structuring, negotiation, and close.

Transformation & Solution Selling

Bring industry-relevant AI, Copilot, and Security solutions to your customer, connecting Microsoft technology to measurable business outcomes and helping the customer adopt and embrace digital technologies.

Challenge the status quo with insights, articulate compelling business value, and build executive sponsorship for transformation initiatives.

Partner & Ecosystem Collaboration

Collaborate with the partner ecosystem to co-sell, extend reach, and deliver end-to-end solutions that accelerate customer success.

Represent the customer's interests in cross-team planning and act as an advocate for their needs across the Microsoft organization.

Qualifications

Experiences Required: Education, Key Experiences, Skills and Knowledge:

12+ years of selling to or consulting with enterprise customers. Equally considered will be 5+ years of experience driving digital transformation from within the enterprise customers.

Bachelor’s degree or MBA preferred; or equivalent experience.

Experience to lead multi-cultural, diverse and remote teams across different disciplines.

Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions.

Effectively navigate through ambiguity and complexities related to client management.

Embody “we-before-me” and the “customer first” mindset that delivers long term success over short term returns.

Solid knowledge of ITeS Industry required

The ability to adapt one's behavior to different people and situations, while recognizing, acknowledging and understanding different perspectives.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.