Senior Data Analyst

Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity.

Grade - T4

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What your main responsibilities are:

1. Conduct data analysis to extract actionable insights and drive decision-making.

2. Explore and visualize datasets to uncover patterns, trends, and anomalies.

3. Analyze historical data to identify trends and develop forecasts for future performance.

4. Investigate and identify root causes of issues or discrepancies in data.

5. Provide training and support to users on data analysis tools and techniques.

6. Communicate findings and insights through compelling data visualizations and narratives.

7. Support data-related projects by providing analytical expertise and insights.

8. Ensure data accuracy, completeness, and integrity through quality assurance processes.

We are looking for a highly analytical and strategic thinker to join our team as a Senior Analyst – Pricing and Marketing Analytics. This role will own analytics for complex pricing, build solutions, and enable pricing teams to optimize and deliver pricing excellence to enable long-term business growth.

The ideal candidate brings strong problem-solving rigor, attention to detail, and is comfortable to work in ambiguity. Has the ability to translate high level abstract problem into actionable data and system problems to enable execution.

What your main responsibilities are

Strategic Analytics & Insight Generation

Apply structured problem-solving and root cause analysis to uncover key drivers of pricing performance, revenue leakage, and profitability

Apply critical thinking to identify long-term trends in customer pricing, price elasticity, competitive dynamics, and business outcomes.

Develop scalable dashboards and reporting solutions to track pricing performance and enable self-serve analytics for commercial teams.

Data Science & Decision Support

Utilize advanced data analysis, SQL, and Python to build predictive pricing models, opportunity sizing frameworks, and optimization models to support strategic planning and operational decision-making.

Conduct scenario analysis and simulations to inform pricing structures, promotional discounting strategies, and rate changes.

Design and evaluate experiments (e.g. cohort analysis) to drive product and service pricing optimization.

UI/UX for Business Users: Experience designing intuitive, highly interactive dashboard solutions (e.g., Tableau, PowerBI) commercial teams can actually use to make daily pricing decisions.

Requirement Gathering & Translation: Strong ability to act as a "product manager" for the pricing team - translating vague commercial requests into concrete technical specifications.

Plus: Leverage hands-on AI/ML tools.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.