Quality Assurance Manager

Q.B. Food Trading Pte. Ltd. is a wholly owned subsidiary of Johnsonville, LLC - an organization committed to becoming the best company in the world by offering high-quality products through multiple business channels. International growth is a key objective, and this is an excellent opportunity for someone eager to learn and grow with the business.

Position Overview

The Quality Assurance Manager is responsible for leading and maintaining the company’s Food Safety and Quality Management System to ensure compliance with regulatory, customer, and certification requirements. The role drives continuous improvement in product quality, food safety, and operational processes across all departments.

Responsibilities

Quality & Food Safety Leadership

Lead and manage the QA Department to ensure effective daily operations and achievement of food safety and quality objectives

Act as Food Safety Team Leader and ensure compliance with HACCP, GMP, ISO 22000 / FSSC 22000 standards

Ensure timely escalation and resolution of all food safety and quality non-conformities

Drive food safety culture across all functional departments

Quality Systems & Compliance

Oversee implementation and maintenance of quality management systems and certification requirements (e.g. FSSC 22000, ISO 22000, GFSI standards)

Lead internal, external, customer, and regulatory audits and ensure audit readiness at all times

Ensure compliance with government regulations and customer requirements

Reporting & Data Analysis

Prepare and present monthly QA reports including Complaint Logs, HACCP performance, GMP audit results, and demerit point records

Analyse quality trends and non-conformance data to identify root causes and drive corrective and preventive actions (CAPA)

Provide management insights and recommendations based on quality data

Continuous Improvement & Cost Control

Drive continuous improvement initiatives in product quality, processes, and food safety systems

Manage laboratory testing plans based on risk and product sensitivity to optimise cost and budget control

Lead cross-functional improvement projects and ensure timely completion

Cross-Functional Collaboration

Partner with Production, Warehouse, Procurement, and R&D teams to ensure adherence to quality standards and process controls

Develop and review SOPs, work instructions, and quality standards with relevant stakeholders

Team Management & Development

Lead, coach, and develop QA team members to build technical competency and performance capability

Assign work, monitor performance, and ensure timely completion of departmental objectives

Project Management

Lead or support QA-related projects, system improvements, and training programs as assigned

Ensure successful execution within agreed timelines

Education

Degree or Diploma in Food Science, Food Technology, or related discipline

Experience

Minimum 5 years of experience in the food manufacturing industry with strong knowledge of food safety and manufacturing processes

Skills

Other Requirements

Proven experience in leading ISO 22000 / FSSC 22000 implementation or equivalent food safety systems

Strong knowledge of HACCP, GMP, and GFSI standards

Strong leadership, communication, and stakeholder management skills

Ability to work under pressure and respond to operational emergencies, including after-hours when required

Bilingual in English and Mandarin to liaise with Mandarin-speaking stakeholders

Benefits and Compensation

Why Join Us?

At QB Food, we value our employees and are committed to providing a supportive and rewarding work environment. As part of our team, you will enjoy a comprehensive benefits package that includes:

Competitive salary and performance incentives

Annual leave and medical benefits

Group insurance coverage, including medical and dental

Workmen insurance for added protection on the job

Staff discounts on a wide selection of quality food products

Ongoing training and development opportunities to support your growth

A collaborative and inclusive workplace culture

Join us and be part of a trusted name in food trading with over five decades of excellence.

Applicants must be eligible to work in the country where this job is located, without requiring sponsorship now or in the future.