Area Operations Manager

Area Operations Manager

Location: Bristol Area

Package: £32,000 - £34,000 + Car Allowance (£350 per month)

Primary Purpose of the Position:

The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.

Reporting:

Reporting directly to the ROM (Regional Operations Manager)

Reporting indirectly to the Client Operations Director

Main Duties of the Position:

Respond to all client concerns quickly and professionally

Recruitment

Provide support to improve performance

Managing poor performance effectively and within company policies/procedures

Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures

Ensure there is a visible presence on-site at all times

Audits/Payroll timesheets

Health and Safety checks and training

Ensure monthly site budgets are met

Order consumables and materials for sites via the online system

Desired Skills and Experience:

A positive hands-on approach with the ability to multitask.

Organised with a 'can do' attitude

Maintain consistency under pressure

Excellent attention to detail

Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.

Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening.

Other Information:

The ideal candidate will have a background ideally within a heavily client-focused multi-site service or facilities management organization.

The role includes a rota covering occasional evenings, weekends, and bank holiday periods, with advance notice provided wherever possible.

Proven attention to detail and commitment to excellence in service standards is essential

Experience in financial forecasting, budgeting, and analysis is required.

Benefits:

Work-from-home Fridays (after probation)

Centrally located premium office in London with shower and cycling facilities

Enhanced parental leave and family-friendly policies.

Subsidized gym membership

Free fruit, snacks, and drinks in the office

We support flexible career paths and welcome applications from candidates who may have gained experience through different routes.

Continuous training and personal development programs

Employee of the Quarter awards plus annual Cleanology Awards

Regular company-funded social events throughout the year

Cake and bubbles for all HQ birthdays

Annual team weekend trip to Europe

Job Types: Full-time, Permanent

Pay: £32,000.00-£34,000.00 per year

Application question(s):

Are you happy with regular travel?

Experience:

Cleaning Industry: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person