Senior Associate - Margin Assurance

About the role

The Margin Assurance Team is responsible for assuring cost and revenue across the Zellis family of companies (Moorepay, Benefex and Zellis) and covers the revenue cycle from order to cash.

We're looking for a new Team Member for the Margin Assurance Team. We work hard in a fast-paced environment, and we work on many different projects spanning across the company, starting in Finance but engaging stakeholders across the Commercial, Operational & Leadership teams. We're looking for someone who can bring a great attitude along with a range of skills and experience hence not really considering your current designation - but we can promise to stretch your skills and give many opportunities to take on new responsibilities within the team and advance within the wider organization.

The role holder will work in close conjunction with the Assistant Manager, Senior Manager – Margin Assurance and Analysts within the wider team to feedback potential improvements in control accuracy and efficiency of recovery operations. They will be comfortable with multiple responsibilities with variable deadlines and be able to negotiate with peers and wide-ranging stakeholders to actively seek methodologies to improve downstream efficiency.

Roles and Responsibilities:

Building and processing reports in back-end systems from defined criteria to identify revenue & margin leakage

Actioning margin assurance processes across customer accounts and reports to prevent or cease revenue loss

Supporting Assistant Manager of Margin Assurance with mapping financial flows to understand and improve revenue tracking, realization and minimizing leakage

Perform preliminary routine monthly analysis of data sets to quantify potential risks and opportunities.

Supporting Assistant Manager of Margin Assurance to Identify areas of missed billing and conduct route cause analysis. Work with the business areas and Finance SSC to close process gaps.

Ensuring timely information flow in the order to cash process such that its operating effectively and that revenue is recognized appropriately in the P&L and does not stop at a process step

Managing timely resolution of ad-hoc queries from key stakeholders.

Analysis of existing process to identify potential efficiencies

Support Audit, Statutory requirements and any other adhoc business requirements

Work with stakeholders to share information and improve visibility of the Margin Assurance function

Answer customer queries (directly or indirectly) relating to Margin Assurance recovery

Drive process improvement through the adoption of AI and automation solutions, streamlining workflows and enhancing operational efficiency across Finance, Accounting, and Operations.

Basic proficiency in Microsoft Excel and an interest in AI-driven financial reporting, with the ability to support automated insights, reporting, and scenario analysis.

Skills & experience

Graduation/Post Graduation in Finance and Accounts with 2-4 year of experience.

Strong capability in using Zellis front-end CRM systems to manipulate accounts with proven capability in core finance domains – AP/AR/ R2R/O2C

Very good communication skills

Demonstrate keen commercial acumen

Capable of coordinating with various teams in a multi-functional environment

Experience of using general ledger systems/ Finance ERP’s

Strong inter-personal skills and ability to develop strong relationships both intra- and inter-team

Takes ownership and responsibility of customer accounts

Benefits & culture

At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.

Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:

Unstoppable together.

Always learning.

Make it count.

Think scale.

Our people are critical to our ongoing success; we’re proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you’ll have the chance to stretch and challenge yourself in an environment that’s varied, flexible and hugely supportive.

We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you’ll receive:

A competitive salary.

Excellent career progression opportunities.

Transportation to the office (up to 30kms).

Casual, privilege and sick leave, plus your birthday off.

Group medical insurance.

Personal accident insurance.

Life assurance.

A range of additional flexible benefits to support personal wellbeing.