Restaurant Operations Manager

Key Responsibilities:

Oversee day-to-day restaurant operations and ensure smooth functioning of all departments.

Manage kitchen, service, cashier, housekeeping, and delivery operations.

Monitor food quality, service standards, hygiene, and customer satisfaction.

Ensure compliance with FSSAI regulations and safety standards.

Manage staff scheduling, manpower planning, and shift operations.

Control food cost, wastage, inventory, and operational expenses.

Coordinate with procurement teams to ensure timely stock availability.

Analyze sales performance and implement strategies to improve revenue and profitability.

Handle customer complaints and ensure quick resolution.

Train and mentor restaurant staff to maintain service excellence.

Work closely with HR for recruitment, onboarding, and performance management.

Requirements:

Bachelor's degree in Hotel Management, Hospitality, Business Administration, or a related field.

Strong knowledge of restaurant operations and SOP implementation.

Experience in team management and vendor coordination.

Excellent leadership and communication skills.

Ability to work under pressure in a fast-paced environment.

Preferred Skills:

Experience with restaurant POS systems and inventory management software.

Strong analytical and problem-solving skills.

Knowledge of budgeting, food costing, and P&L management.

Salary:

₹40,000 – ₹80,000 per month (based on experience and company size).

Working Days:

6 days a week with rotational weekly offs.

Pay: ₹21,058.30 - ₹58,403.25 per month

Benefits:

Cell phone reimbursement

Commuter assistance

Flexible schedule

Food provided

Paid sick time

Paid time off

Provident Fund

Work Location: In person