Senior Customs Broker
Skills
About the role
Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Scope of Position:
To coordinate the clearance of freight documentation through the relevant customs authorities. Working with our customers to guide and advise on customs regulation requirements both in the origin and destination countries.
Shift patterns may apply for this role
Major Duties and Responsibilities
Coordinate the process customs clearance documentation for our customer base
Deal with the customs authority on a daily basis.
Deliver an excellent customer service to all customers.
Be the specialist for all customs compliance issues. Assist in resolving all issues with the
customer.
Assist in the review of all policies, procedures and controls put in place.
Ensure the relevant regulations are in place for all customers/business.
Identify Improvement Opportunities, Risks or IT Solutions which ensures the advancement
of compliance and installs control.
Develop & Utilise the Expeditors Network to ensure a uniformed approach throughout
the region and exchange best practices.
Work on assigned key account customers to ensure their needs are met
Continue to develop knowledge on customs requirements, ensuring new regulations are
understood and implemented where required
Ensure Duty/VAT is processed correctly & collected as required
Ensure any queries/refunds are followed up and resolved immediately
Review, update & Retain all DLSOP’s. Ensure they remain updated and implemented efficiently. Assist Sales & Account Management with cost saving solutions & options.
Complete daily, weekly audits on the all enteries
Ensure you keep up to date on the latest Customs Regulations updates & changes.
Develop and issue the training of new staff within the dept. Update all current staff with changes & updates.
Qualifications
1 - 2 years experience within the Customs Industry
Excellent knowledge of Irish customs procedures & systems
Effective interpersonal skills.
Ability to relate to customers and internal employees at all levels
Previous experience with Word, Excel, Windows, Email, various PC based software
Reporting Structure
Customs Brokerage Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
Questions about this role
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