Bartender

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Ensure that all responsible service of alcohol procedures are practiced at all times

Interact with all guests – take orders, making beverages etc.

Greets guests and escorts them to tables

Ensure service standards are met

Ensures that approved service sequences and standards are maintained at all times

Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet

Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float

Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet

Promptly reports any maintenance work required to the Manager and or maintenance department

Maintains all outlet stock levels

Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming

Punctual, efficient, and courteous at all times with guests and fellow Team Members alike

Handles all guest complaints immediately, courteously and satisfactorily

Other duties as may be prescribed from time to time due to operational needs

Assist in the ordering of stock – including wine, beer and spirits

Assist in the development of cocktail lists, and wine lists

Work with management to implement and run activations within the Food & Beverage space

Qualifications

Current RSA is mandatory

Experience working in a food and beverage role, ideally in a busy and fast paced environment

Additional Information

Competencies

Possess an energetic and vibrant personality that engages guests to have a memorable experience at our venue

Be a team player and pride yourself on your ability to deliver outstanding customer service

Have strong attention to detail and a keen willingness to learn

An ability to understand and navigate complex stakeholder environments

Strong focus and passion for hotel operations

Sound understanding of emerging trends in the industry

Demonstrated ability to coach, mentor, develop and inspire teams

Confident and articulate communication, negotiation, relationship and networking skills

Time management skills with the ability to multitask

Strong personal integrity

Entrepreneurial spirit with drive, ambition and high level of energy

Good interpersonal skills with ability to communicate with all levels of team members

Flexible and able to embrace and respond effectively to change

Role model in Accor values and Heartist culture.